How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Willowbrooke Court at Indian River Estates
2440 Citrus Blossom Cir, Vero Beach, FL 32966 (opens Google Maps) · Indian River County · (772) 562-8700· 40 certified beds · avg 12 residents/day · certified since Nov 25, 1987 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ACTS RETIREMENT-LIFE COMMUNITIES (27 facilities, chain avg rating 4.7★)
5/5
Health inspection rating (on-site)
inspected Apr 24, 2026
0
Serious findings on record
$0
Fines, last 3 years
5.58
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
3 inspection findings in the public record
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Oct 24, 2024 | D · Potential for more than minimal harm, isolated | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · F-0661 |
| Aug 3, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
Inspection trend by year
All citationsSerious citations (G–L)
2023
All citations: 1
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | F |
| 2024 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.58
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 1.38
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 5.13
Florida average: 3.68
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.58 | 4.03 | 3.95 | top 5% in Florida; top 7% in the U.S. |
| Registered Nurse hours | 1.38 | 0.76 | 0.69 | top 6% in Florida; top 6% in the U.S. |
| Weekend total nurse staffing | 5.13 | 3.68 | 3.50 | top 4% in Florida; top 5% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.86 | 0.53 | 0.48 | top 13% in Florida; top 9% in the U.S. |
| Total nursing staff turnover (%) | — | 41.4 | 45.8 | — |
| RN turnover (%) | — | 46.0 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.56, RN 1.13, weekend 4.19.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.56 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Willowbrooke Court at Indian River Estates. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Acts Acquisition and Development Company LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2012 |
| Acts Alliance Management LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2022 |
| Acts Communities of Maryland, INC. | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2019 |
| Acts Legacy Foundation, INC. | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2022 |
| Acts Retirement Services, INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/24/2009 |
| Acts Retirement-Life Communities Management, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2022 |
| Acts Signature Community Services INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2022 |
| Bonita Springs Retirement Village INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Mease Life INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 10/01/2023 |
| Acts Management Services, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2012 |
| Acts Management Services, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 07/17/2025 |
| Acts Retirement-Life Communities INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2012 |
| Acts Retirement-Life Communities INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2012 |
| Acts Retirement-Life Communities Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/31/2022 |
| Acts Retirement-Life Communities Management, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/17/2025 |
| Ahern, Susan | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2020 |
| Ahern, Susan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2020 |
| Ahern, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2020 |
| Allmond, Susan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2015 |
| Allmond, Susan | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2025 |
Showing 20 of 54 parties CMS has on file for this facility; 34 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Acts Retirement-Life Communities — 27 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Willowbrooke Court at St Andrews Estates — Boca Raton, FL · overall 4/5
- Willowbrooke Court Skilled Care Center - Edgewater — Boca Raton, FL · overall 5/5
- Willowbrooke Court Skilled Care Center at Mease Li — Dunedin, FL · overall 5/5
- Willowbrooke Court at Lanier Village Estates — Gainesville, GA · overall 5/5
- Willow Brooke Ct Skilled Care Ctr at Heron Point — Chestertown, MD · overall 5/5
- Willowbrooke Court Skilled Care Center Fairhaven — Sykesville, MD · overall 4/5
- Willowbrooke Ct Skilled Care Buckingham's Choice — Adamstown, MD · overall 5/5
- Willowbrooke Ct Skilled Care Ctr at Bayleigh Chase — Easton, MD · overall 2/5abuse
Listed by state, then facility name — not a ranking. Showing 8 of the 26 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "The ownership record on file lists 54 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Palm Garden of Vero Beach | 5.4 mi | Vero Beach, FL | ★★★☆☆ | 3/5 | |
| Sea Breeze Rehab and Nursing Center | 5.5 mi | Vero Beach, FL | ★★☆☆☆ | 3/5 | |
| Vero Beach Care Center | 5.5 mi | Vero Beach, FL | ★☆☆☆☆ | 1/5 | |
| Garden View Health and Rehabilitation Center | 5.8 mi | Vero Beach, FL | ★☆☆☆☆ | 1/5 | |
| Hidden Lakes Senior Living Community | 5.8 mi | Vero Beach, FL | ★★★☆☆ | 2/5 | |
| Sandgate Gardens Rehab and Nursing Center | 16.3 mi | Fort Pierce, FL | ★★☆☆☆ | 2/5 | |
| Vivo Healthcare Fort Pierce | 16.3 mi | Fort Pierce, FL | ★★★☆☆ | 2/5 | |
| Aviata at Saint Lucie | 16.9 mi | Fort Pierce, FL | ★☆☆☆☆ | 1/5 |
Facility data as of CMS processing date 2026-08-01. CCN 105593.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).