Florida ›Boca Raton

Willowbrooke Court at St Andrews Estates

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6152 N Verde Trail, Boca Raton, FL 33433 (opens Google Maps) · Palm Beach County · (561) 487-5200· 89 certified beds · avg 50 residents/day · certified since Jun 13, 1979 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: ACTS RETIREMENT-LIFE COMMUNITIES (27 facilities, chain avg rating 4.7★)

3/5
Health inspection rating (on-site)
inspected May 1, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.87
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

  2. D · Potential for more than minimal harm, isolated

    The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. F-0693

  3. D · Potential for more than minimal harm, isolated

    The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. F-0726

View all 17 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
May 1, 2025E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
May 1, 2025D · Potential for more than minimal harm, isolatedThe facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693
May 1, 2025D · Potential for more than minimal harm, isolatedThe facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726
May 1, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755
May 1, 2025D · Potential for more than minimal harm, isolatedThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
May 1, 2025D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
May 1, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
May 1, 2025D · Potential for more than minimal harm, isolatedThe facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919
Jan 25, 2024D · Potential for more than minimal harm, isolatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Jan 25, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Jan 25, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Jan 25, 2024D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Jan 25, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908
Sep 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Sep 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Sep 9, 2022D · Potential for more than minimal harm, isolatedThe facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700
Sep 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 8).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 4
Serious citations (G–L): 0
2024
All citations: 5
Serious citations (G–L): 0
2025
All citations: 8
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202240D
202450D
202580E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.87
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 1.57
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.51
Florida average: 3.68
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityFlorida avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.874.033.95top 10% in Florida; top 15% in the U.S.
Registered Nurse hours1.570.760.69top 3% in Florida; top 4% in the U.S.
Weekend total nurse staffing4.513.683.50top 8% in Florida; top 12% in the U.S.
Weekend RN hours (not acuity-adjusted)1.170.530.48top 4% in Florida; top 4% in the U.S.
Total nursing staff turnover (%)21.441.445.8top 8% in Florida; top 4% in the U.S.
RN turnover (%)52.946.042.9bottom 36% in Florida; bottom 31% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.17, RN 1.34, weekend 3.86.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.17 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Willowbrooke Court at St Andrews Estates. CMS inspection and staffing records do not tell us what this home will charge you.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Acts Acquisition and Development Company LLCOrganizationIndirect Ownership InterestNOT APPLICABLE01/01/2012
Acts Alliance Management LLCOrganizationIndirect Ownership InterestNOT APPLICABLE12/31/2022
Acts Communities of Maryland, INC.OrganizationIndirect Ownership InterestNOT APPLICABLE04/01/2019
Acts Legacy Foundation, INC.OrganizationIndirect Ownership InterestNOT APPLICABLE12/31/2022
Acts Retirement Services, INCOrganizationIndirect Ownership InterestNOT APPLICABLE03/24/2009
Acts Signature Community Services INCOrganizationIndirect Ownership InterestNOT APPLICABLE12/31/2022
Bonita Springs Retirement Village INCOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Mease Life INCOrganizationIndirect Ownership InterestNOT APPLICABLE10/01/2023
Acts Management Services, INC.OrganizationOperational/Managerial ControlNOT APPLICABLE01/01/2012
Acts Management Services, INC.OrganizationADP of the SNFNOT APPLICABLE07/17/2025
Acts Retirement-Life Communities INCOrganizationOperational/Managerial ControlNOT APPLICABLE01/01/2012
Acts Retirement-Life Communities INCOrganizationADP of the SNFNOT APPLICABLE01/01/2012
Acts Retirement-Life Communities Management, LLCOrganizationOperational/Managerial ControlNOT APPLICABLE12/31/2022
Acts Retirement-Life Communities Management, LLCOrganizationADP of the SNFNOT APPLICABLE07/17/2025
Ahern, SusanIndividualCorporate OfficerNOT APPLICABLE01/01/2020
Ahern, SusanIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2020
Ahern, SusanIndividualADP of the SNFNOT APPLICABLE01/01/2020
Allmond, SusanIndividualCorporate DirectorNOT APPLICABLE01/01/2017
Allmond, SusanIndividualCorporate OfficerNOT APPLICABLE01/01/2025
Baker Tilly Advisory Group LPOrganizationADP of the SNFNOT APPLICABLE02/03/2025

Showing 20 of 53 parties CMS has on file for this facility; 33 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Acts Retirement-Life Communities — 27 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 26 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
  • "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
  • "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
  • "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
  • "Can you show me how medications are stored and secured on the units, including controlled drugs?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 21% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 53 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 57 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Legacy at Boca Raton Rehabilitation and Nursing Ce0.5 miBoca Raton, FL★★★★☆3/5
Encore at Boca Raton Rehabilitation and Nursing Ce1.5 miBoca Raton, FL★★★☆☆2/5
Boca Circle Rehabilitation Center1.6 miBoca Raton, FL★★☆☆☆2/5
Avante at Boca Raton, INC.1.8 miBoca Raton, FL★☆☆☆☆1/5
Boca Raton Rehabilitation Center2.2 miBoca Raton, FL★★☆☆☆2/5
Stratford Court of Boca Raton2.4 miBoca Raton, FL★★★★★3/5
Willowbrooke Court Skilled Care Center - Edgewater2.6 miBoca Raton, FL★★★★★5/5
Health Center at Sinai Residences3.5 miBoca Raton, FL★★★★★5/5
Menorah House3.8 miBoca Raton, FL★★★☆☆2/5
Yamato Nursing and Rehabilitation Center3.8 miBoca Raton, FL★★☆☆☆2/5
West Delray Nursing & Rehab Center5.0 miDelray Beach, FL★☆☆☆☆1/5
The Terrace of Delray Beach Nursing and Rehabilita5.3 miDelray Beach, FL★★★★☆3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Palm Beach, FL — 54 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Boca Raton →

Facility data as of CMS processing date 2026-08-01. CCN 105355.

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