William Hood Dunwoody Care Ctr

Name: William Hood Dunwoody Care Ctr
Address: 3500 WEST CHESTER PIKE, Newtown Square, PA, 19073, US
Telephone: 2153594401

3500 West Chester Pike, Newtown Square, PA 19073 · Delaware County · 81 certified beds · avg 66 residents/day · certified since Jul 8, 1975

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

6.24

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (5)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 4, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Apr 4, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 4, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 3, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 3, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2024	2	0	D
2025	3	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.24	3.94	3.95	top 4% in Pennsylvania; top 3% in the U.S.
Registered Nurse hours	2.14	0.80	0.69	top 3% in Pennsylvania; top 1% in the U.S.
Weekend total nurse staffing	5.64	3.58	3.50	top 4% in Pennsylvania; top 3% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.31	0.56	0.48	top 4% in Pennsylvania; top 3% in the U.S.
Total nursing staff turnover (%)	38.3	44.5	45.8	top 33% in Pennsylvania; top 32% in the U.S.
RN turnover (%)	36.4	39.9	42.9	top 45% in Pennsylvania; top 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.98, RN 2.05, weekend 5.40. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Casey, Maureen	Individual	W-2 Managing Employee	NOT APPLICABLE	04/07/2021
Casey, Maureen	Individual	Corporate Director	NOT APPLICABLE	04/07/2021
Casey, Maureen	Individual	Corporate Officer	NOT APPLICABLE	04/07/2021
McCullough, Kelly	Individual	W-2 Managing Employee	NOT APPLICABLE	02/22/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Pine View Healthcare and Rehabilitation Center	1.4 mi	Broomall, PA	★★☆☆☆	2/5
Broomall Manor	1.9 mi	Broomall, PA	★★★★★	5/5
Wesley Enhanced Living Main Line Rehab and SKD Nsg	1.9 mi	Media, PA	★★★★☆	3/5
Rosewood Gardens Rehabilitation and Nursing Center	2.0 mi	Broomall, PA	★★★★★	5/5
Quadrangle	3.6 mi	Haverford, PA	★★☆☆☆	2/5
Wayne Center	4.2 mi	Wayne, PA	★★★★☆	4/5
Springfield Rehabilitation and Healthcare Center	4.5 mi	Springfield, PA	★★☆☆☆	2/5
Bryn Mawr Village	4.5 mi	Bryn Mawr, PA	★★★☆☆	2/5
Westgate Hills Rehabilitation and Nursing Ctr	4.5 mi	Havertown, PA	★★★☆☆	3/5
Bryn Mawr Extended Care Center	4.5 mi	Bryn Mawr, PA	★☆☆☆☆	1/5
HCC at White Horse Village	4.6 mi	Newtown Square, PA	★★★★★	5/5
Rosemont Center	4.6 mi	Rosemont, PA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Newtown Square →

Facility data as of CMS processing date 2026-08-01. CCN 395329.

The Care File

Visit checklist — William Hood Dunwoody Care Ctr

3500 West Chester Pike, Newtown Square, PA 19073 · 2153594401

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 395329 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)