West River Health Campus

Name: West River Health Campus
Address: 714 S EICKHOFF RD, Evansville, IN, 47712, US
Telephone: 8129859878

714 S Eickhoff Rd, Evansville, IN 47712 · Vanderburgh County · 61 certified beds · avg 49 residents/day · certified since Feb 7, 2011

Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

$18,655

Fines, last 3 years

3.53

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Aug 19, 2024 · F-0690

The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.

Why it matters: Poor continence and catheter care leads to infections, skin breakdown, and loss of dignity.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Sep 9, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · May 9, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Feb 13, 2024 (Past Non-Compliance)

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 30, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Aug 15, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Aug 15, 2025	D · Potential for harm, one-off	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint
Aug 19, 2024	▲ G · Actual harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 19, 2024	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 19, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 19, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 19, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 19, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Aug 19, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 9, 2024	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Sep 8, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
May 15, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 15, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 15, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
May 15, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2023	5	0	E
2024	8	2	G ▲
2025	5	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $18,655.

Date	Type	Amount / length
Aug 19, 2024	Fine	$18,655

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.53	3.42	3.95	top 35% in Indiana; bottom 38% in the U.S.
Registered Nurse hours	0.59	0.62	0.69	top 45% in Indiana; top 50% in the U.S.
Weekend total nurse staffing	3.42	3.01	3.50	top 19% in Indiana; top 46% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.23	0.47	0.48	bottom 9% in Indiana; bottom 18% in the U.S.
Total nursing staff turnover (%)	46.2	45.9	45.8	bottom 48% in Indiana; bottom 47% in the U.S.
RN turnover (%)	50.0	40.4	42.9	bottom 35% in Indiana; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 0.69, weekend 4.02. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Government - County

Owner / manager	Type	Role	Stake	Since
Good Samaritan Hospital	Organization	5% or Greater Direct Ownership Interest	100%	05/01/2015
American Healthcare Reit Holdings LP	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2015
American Healthcare Reit INC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2018
Barney, Leigh	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	11/19/2025
Continental Merger Sub LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2021
Cook, Maddison	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2014
Cook, Maddison	Individual	ADP of the SNF	NOT APPLICABLE	05/02/2025
Corbin, Kathy	Individual	Corporate Director	NOT APPLICABLE	07/01/2015
Davis, David	Individual	Limited Partnership Interest	NOT APPLICABLE	12/31/2019
Gahc3 Trilogy JV LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2015
Gahc4 Trilogy JV LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2018
Good Samaritan Hospital	Organization	Operational/Managerial Control	NOT APPLICABLE	05/01/2015
McLin, Robert	Individual	Corporate Officer	NOT APPLICABLE	01/06/1992
McLin, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	01/06/1992
McLin, Robert	Individual	ADP of the SNF	NOT APPLICABLE	01/06/1992
Paragon Outpatient Rehabilitation Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2015
Sash, Karl	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2014
Sash, Karl	Individual	ADP of the SNF	NOT APPLICABLE	05/02/2025
Schuckman, Matthew	Individual	Corporate Officer	NOT APPLICABLE	12/15/2021
Schuckman, Matthew	Individual	Operational/Managerial Control	NOT APPLICABLE	12/15/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How is pest control handled here, and when was the last treatment or inspection?"
"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Terrace at Solarbron the	1.0 mi	Evansville, IN	★★☆☆☆	2/5
Park Terrace Village	1.8 mi	Evansville, IN	★★☆☆☆	2/5
River Bend Nursing and Rehabilitation	3.7 mi	Evansville, IN	★☆☆☆☆	1/5
Parkview Care Center	4.8 mi	Evansville, IN	★★★☆☆	2/5
Brickyard Healthcare - Woodbridge Care Center	5.7 mi	Evansville, IN	★★★☆☆	3/5
Envive of River City	5.7 mi	Evansville, IN	★☆☆☆☆	1/5
Columbia Healthcare Center	5.8 mi	Evansville, IN	★★☆☆☆	2/5
Brickyard Healthcare - Brentwood Care Center	6.2 mi	Evansville, IN	★★★★★	5/5
Heritage Center	6.2 mi	Evansville, IN	★★☆☆☆	2/5
North Park Nursing Center	6.4 mi	Evansville, IN	★★★★☆	3/5
Bethel Manor	6.8 mi	Evansville, IN	★★☆☆☆	2/5
Aperion Care Lincoln	7.4 mi	Evansville, IN	★☆☆☆☆	1/5	SFF

Compare this facility with the 3 closest →

All facilities in Evansville →

Facility data as of CMS processing date 2026-08-01. CCN 155785.

The Care File

Visit checklist — West River Health Campus

714 S Eickhoff Rd, Evansville, IN 47712 · 8129859878

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $18,655

Most serious findings on record:

▲ Aug 19, 2024 (F-0690, Actual harm, one-off): The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
▲ May 9, 2024 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How is pest control handled here, and when was the last treatment or inspection?"
☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155785 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)