Glen Ridge Health Campus

Name: Glen Ridge Health Campus
Address: 6415 Calm River Way, Louisville, KY, 40299, US
Telephone: 5022978590

6415 Calm River Way, Louisville, KY 40299 · Jefferson County · 70 certified beds · avg 63 residents/day · certified since Jul 17, 2006

Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.97

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · May 2, 2019 · F-0656

The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: May 25, 2019 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, one-off · May 2, 2019 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Corrected: May 25, 2019 (Deficient, Provider has date of correction)

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 5, 2025	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jun 5, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Mar 15, 2024	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Mar 15, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Mar 15, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 15, 2024	D · Potential for harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.
Mar 15, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Mar 15, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 15, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
May 2, 2019	▲ J · Immediate jeopardy, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 2, 2019	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 2, 2019	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 2, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2019	4	2	J ▲
2024	7	0	D
2025	5	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Kentucky avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.97	3.71	3.95	bottom 19% in Kentucky; bottom 13% in the U.S.
Registered Nurse hours	1.04	0.74	0.69	top 13% in Kentucky; top 14% in the U.S.
Weekend total nurse staffing	2.64	3.27	3.50	bottom 21% in Kentucky; bottom 14% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.99	0.53	0.48	top 7% in Kentucky; top 6% in the U.S.
Total nursing staff turnover (%)	56.5	46.4	45.8	bottom 18% in Kentucky; bottom 22% in the U.S.
RN turnover (%)	63.2	41.8	42.9	bottom 14% in Kentucky; bottom 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.52, RN 1.23, weekend 3.13. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Continental Merger Sub LLC	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Northstar Healthcare Income INC	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Northstar Healthcare Income Operating Partnership LP	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Trilogy Holdings Nt-Hci, LLC	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Barney, Leigh	Individual	Corporate Officer	NOT APPLICABLE	11/01/2019
Bryant, William	Individual	Corporate Officer	NOT APPLICABLE	01/05/2016
Bufford, Randall	Individual	Corporate Officer	NOT APPLICABLE	11/01/2019
Conner, Gregory	Individual	Corporate Officer	NOT APPLICABLE	06/03/2021
Corbin, Kathy	Individual	W-2 Managing Employee	NOT APPLICABLE	12/01/2015
Davis, David	Individual	Corporate Officer	NOT APPLICABLE	08/21/2017
Fightmaster, Lisa	Individual	W-2 Managing Employee	NOT APPLICABLE	12/01/2015
Hawkins, Marty	Individual	Operational/Managerial Control	NOT APPLICABLE	03/06/2021
Keybank National Association	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	12/01/2015
Mehaffey, Todd	Individual	Corporate Officer	NOT APPLICABLE	01/31/2022
Pietrowski, Cristina	Individual	Corporate Officer	NOT APPLICABLE	01/31/2022
Prosky, Danny	Individual	Corporate Officer	NOT APPLICABLE	12/01/2015
Streiff, Mathieu	Individual	Corporate Officer	NOT APPLICABLE	12/01/2015
Trilogy Management Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Jeffersontown Rehabilitation	3.2 mi	Jeffersontown, KY	★★★★★	5/5
Signature Healthcare of East Louisville	4.5 mi	Louisville, KY	★★☆☆☆	2/5
The Springs at Stony Brook	5.3 mi	Louisville, KY	★★★★★	4/5
Klondike Nursing and Rehabilitation Center	6.2 mi	Louisville, KY	★★★★☆	3/5
Louisville East Post Acute	6.2 mi	Louisville, KY	★★★☆☆	2/5
Sanders Ridge Health Campus	6.8 mi	Mount Washington, KY	★★★★★	4/5
Wesley Manor	6.8 mi	Louisville, KY	★★★★☆	4/5
Valhalla Post Acute	6.9 mi	Louisville, KY	★★☆☆☆	1/5
Regency Nursing and Rehabilitation Center	6.9 mi	Louisvile, KY	★★★☆☆	2/5
Seneca Place	7.5 mi	Louisville, KY	★★★★★	4/5
Green Meadows Health & Rehabilitation	7.6 mi	Mount Washington, KY	★★★☆☆	3/5
Franciscan Health Care Center	7.9 mi	Louisville, KY	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Louisville →

Facility data as of CMS processing date 2026-08-01. CCN 185461.

The Care File

Visit checklist — Glen Ridge Health Campus

6415 Calm River Way, Louisville, KY 40299 · 5022978590

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ May 2, 2019 (F-0656, Immediate jeopardy, one-off): The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
▲ May 2, 2019 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 185461 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)