Majestic Care of Avon

Name: Majestic Care of Avon
Address: 445 S COUNTY ROAD 525 E, Avon, IN, 46123, US
Telephone: 3177452522

445 S County Road 525 E, Avon, IN 46123 · Hendricks County · 117 certified beds · avg 84 residents/day · certified since Aug 7, 1989

Part of chain: MAJESTIC CARE (22 facilities, chain avg rating 2.5★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.87

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (32)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 22, 2025	F · Potential for harm, facility-wide	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Aug 22, 2025	F · Potential for harm, facility-wide	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Aug 22, 2025	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Aug 22, 2025	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 22, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 22, 2025	E · Potential for harm, repeated	The facility did not provide residents with enough to drink, or with drinks matching their needs and preferences, to keep them properly hydrated.
Aug 22, 2025	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Aug 22, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 25, 2025	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint
Jun 25, 2025	D · Potential for harm, one-off	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. · from a complaint
Aug 8, 2024	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Aug 8, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 8, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 8, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Aug 8, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 8, 2024	D · Potential for harm, one-off	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Aug 8, 2024	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Mar 13, 2024	E · Potential for harm, repeated	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. · from a complaint
Feb 6, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Feb 6, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jun 30, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 30, 2023	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Jun 30, 2023	E · Potential for harm, repeated	The facility did not give residents important notices in a format and language they can understand — for example, translated documents or accessible formats for those with vision or hearing loss.
Jun 30, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 30, 2023	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 30, 2023	E · Potential for harm, repeated	The facility did not have enough support staff to safely and effectively run its food and nutrition service.
Jun 30, 2023	E · Potential for harm, repeated	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Jun 30, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 30, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 30, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jun 30, 2023	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 30, 2023	B · Minimal risk, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (7 → 8).

Year	Citations	Worst severity that year
2023	12	F
2024	10	E
2025	10	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.87	3.42	3.95	bottom 19% in Indiana; bottom 10% in the U.S.
Registered Nurse hours	0.34	0.62	0.69	bottom 9% in Indiana; bottom 14% in the U.S.
Weekend total nurse staffing	2.57	3.01	3.50	bottom 23% in Indiana; bottom 12% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.29	0.47	0.48	bottom 21% in Indiana; bottom 31% in the U.S.
Total nursing staff turnover (%)	40.5	45.9	45.8	top 34% in Indiana; top 38% in the U.S.
RN turnover (%)	66.7	40.4	42.9	bottom 12% in Indiana; bottom 15% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.32, RN 0.39, weekend 2.97. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Pulaski Memorial Hospital	Organization	5% or Greater Direct Ownership Interest	100%	12/31/2020
Malott, Gregg	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
Marx, Josiah	Individual	Contracted Managing Employee	NOT APPLICABLE	08/27/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you make sure residents — especially those who can't ask — get enough fluids throughout the day?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Avon Health & Rehabilitation Center	1.2 mi	Avon, IN	★★★★★	4/5
Countryside Meadows	2.8 mi	Avon, IN	★★★☆☆	2/5
Danville Regional Rehabilitation	3.6 mi	Danville, IN	★★★★★	4/5
Plainfield Health Care Center	4.6 mi	Plainfield, IN	★★☆☆☆	1/5	SFF
Brooke Knoll Village	4.8 mi	Avon, IN	★★☆☆☆	2/5
Wellbrooke of Avon	5.4 mi	Indianapolis, IN	★★★★★	4/5
Brownsburg Meadows	5.8 mi	Brownsburg, IN	★★★☆☆	2/5
Cumberland Trace Health & Living Community	5.8 mi	Plainfield, IN	★★★☆☆	2/5
Brownsburg Health Care Center	5.8 mi	Brownsburg, IN	★☆☆☆☆	1/5	abuseSFF
Westside Retirement Village	6.6 mi	Indianapolis, IN	★★☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Avon →

Facility data as of CMS processing date 2026-08-01. CCN 155338.

The Care File

Visit checklist — Majestic Care of Avon

445 S County Road 525 E, Avon, IN 46123 · 3177452522

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you make sure residents — especially those who can't ask — get enough fluids throughout the day?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155338 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)