Chalet Rehabilitation and Healthcare Center
4851 Tincher Rd, Indianapolis, IN 46221 · Marion County · 88 certified beds · avg 67 residents/day · certified since Jul 10, 1989
Part of chain: CASTLE HEALTHCARE (7 facilities, chain avg rating 3.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Feb 16, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
All citations in the current public record (15)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 5, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 5, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Feb 16, 2026 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 16, 2026 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint |
| Jan 7, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Jan 7, 2026 | D · Potential for harm, one-off | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · from a complaint |
| Jan 7, 2026 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Apr 3, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Apr 3, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Apr 3, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 3, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Jan 4, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Sep 13, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (4 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | E |
| 2024 | 1 | 0 | D |
| 2025 | 4 | 0 | D |
| 2026 | 9 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.32 | 3.42 | 3.95 | top 47% in Indiana; bottom 27% in the U.S. |
| Registered Nurse hours | 0.53 | 0.62 | 0.69 | bottom 46% in Indiana; bottom 43% in the U.S. |
| Weekend total nurse staffing | 2.89 | 3.01 | 3.50 | top 47% in Indiana; bottom 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.34 | 0.47 | 0.48 | bottom 33% in Indiana; bottom 40% in the U.S. |
| Total nursing staff turnover (%) | 61.8 | 45.9 | 45.8 | bottom 10% in Indiana; bottom 14% in the U.S. |
| RN turnover (%) | 50.0 | 40.4 | 42.9 | bottom 35% in Indiana; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 0.57, weekend 3.10. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Adams County Memorial Hospital | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2013 |
| Andres, Anthony | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Andres, Anthony | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Berdugo, Shai | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2023 |
| Berdugo, Shai | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Blue Management Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Borne-Bauman, Candice | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2019 |
| Borne-Bauman, Candice | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2019 |
| Castle Indiana Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Clayshire LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2023 |
| Clayshire LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Davis, Nesanel | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 01/29/2026 |
| Decatur Real Propco LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 07/01/2021 |
| Decatur Real Propco LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
| Decatur Rehabilitation and Healthcare Center LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2021 |
| Decatur Rehabilitation and Healthcare Center LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
| First Bank of Berne | Organization | ADP of the SNF | NOT APPLICABLE | 09/01/2020 |
| Flueckiger, Russell | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2015 |
| Flueckiger, Russell | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2015 |
| Forvis Mazars LLP | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who on your staff manages IV therapy, and what training and monitoring is in place?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Washington Healthcare Center | 4.0 mi | Indianapolis, IN | ★★★★☆ | 3/5 | |
| Envive of Indianapolis | 5.1 mi | Indianapolis, IN | ★☆☆☆☆ | 1/5 | |
| Forest Creek Village | 5.7 mi | Indianapolis, IN | ★★★★☆ | 3/5 | |
| Plainfield Health Care Center | 6.3 mi | Plainfield, IN | ★★☆☆☆ | 1/5 | SFF |
| Bethany Village | 6.3 mi | Indianapolis, IN | ★★☆☆☆ | 2/5 | |
| Greenwood Meadows | 6.6 mi | Greenwood, IN | ★★★★★ | 4/5 | |
| Westside Retirement Village | 6.7 mi | Indianapolis, IN | ★★☆☆☆ | 1/5 | |
| Westpark a Waters Community | 6.7 mi | Indianapolis, IN | ★☆☆☆☆ | 2/5 | |
| Cumberland Trace Health & Living Community | 6.8 mi | Plainfield, IN | ★★★☆☆ | 2/5 | |
| Majestic Care of Southport | 6.9 mi | Indianapolis, IN | ★★★☆☆ | 3/5 | |
| Meadow Lakes | 7.2 mi | Mooresville, IN | ★★★★★ | 4/5 | |
| Waters of Indianapolis, the | 7.3 mi | Indianapolis, IN | ★★☆☆☆ | 2/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 155336.