Baywood Court Health Center
21966 Dolores Street, Castro Valley, CA 94546 · Alameda County · 56 certified beds · avg 50 residents/day · certified since Dec 5, 2008
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 11, 2024 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Oct 11, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Oct 11, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 11, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 16, 2023 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Mar 16, 2023 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 16, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 16, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 16, 2023 | D · Potential for harm, one-off | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Oct 10, 2019 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Oct 10, 2019 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Oct 10, 2019 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | D |
| 2023 | 5 | 0 | E |
| 2024 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.41 | 4.31 | 3.95 | top 9% in California; top 8% in the U.S. |
| Registered Nurse hours | 0.98 | 0.61 | 0.69 | top 12% in California; top 17% in the U.S. |
| Weekend total nurse staffing | 4.88 | 3.90 | 3.50 | top 8% in California; top 7% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.71 | 0.51 | 0.48 | top 15% in California; top 16% in the U.S. |
| Total nursing staff turnover (%) | 30.8 | 36.7 | 45.8 | top 32% in California; top 16% in the U.S. |
| RN turnover (%) | 0.0 | 38.1 | 42.9 | top 1% in California; top 1% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.88, RN 0.88, weekend 4.40. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Baywood Court | Organization | 5% or Greater Direct Ownership Interest | 100% | 03/07/2011 |
| Bhatia, Kulwinder | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/20/2020 |
| Bhatia, Kulwinder | Individual | ADP of the SNF | NOT APPLICABLE | 11/20/2020 |
| Bischalaney, George | Individual | Managing Control - Governing Body | NOT APPLICABLE | 02/17/2021 |
| Bischalaney, George | Individual | Corporate Director | NOT APPLICABLE | 02/17/2021 |
| Bischalaney, George | Individual | Corporate Officer | NOT APPLICABLE | 09/24/2022 |
| Bischalaney, George | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/25/2021 |
| Bischalaney, George | Individual | ADP of the SNF | NOT APPLICABLE | 02/17/2021 |
| Dyar, Nancy | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2023 |
| Dyar, Nancy | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Dyar, Nancy | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2023 |
| Dyar, Nancy | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2023 |
| Gupta, Dipa | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2019 |
| Gupta, Dipa | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2019 |
| Johnson, Bruce | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/26/2017 |
| Johnson, Bruce | Individual | Corporate Director | NOT APPLICABLE | 05/26/2017 |
| Johnson, Bruce | Individual | Corporate Officer | NOT APPLICABLE | 09/27/2024 |
| Johnson, Bruce | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/26/2017 |
| Johnson, Bruce | Individual | ADP of the SNF | NOT APPLICABLE | 05/26/2017 |
| Mahadevan, Dev | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/02/2009 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Canyon Creek Post-Acute | 0.6 mi | Castro Valley, CA | ★★★★☆ | 4/5 | |
| Sage Post Acute | 0.6 mi | Hayward, CA | ★★★☆☆ | 3/5 | |
| Hayward Hills Health Care Center | 0.6 mi | Hayward, CA | ★★★☆☆ | 3/5 | |
| Hayward Gardens Post Acute | 0.7 mi | Hayward, CA | ★★★★★ | 4/5 | |
| We Care Skilled Nursing Facility | 0.8 mi | Hayward, CA | ★★★★★ | 4/5 | |
| East Bay Post-Acute | 0.9 mi | Castro Valley, CA | ★★☆☆☆ | 1/5 | |
| Valley Pointe Nursing & Rehabilitation Center | 1.0 mi | Castro Valley, CA | ★★★★★ | 4/5 | |
| Bethesda Home | 1.1 mi | Hayward, CA | ★★★☆☆ | 4/5 | |
| St Anthony Care Center | 1.1 mi | Hayward, CA | ★★★★★ | 5/5 | |
| Morton Bakar Center | 1.2 mi | Hayward, CA | ★★★★★ | 5/5 | |
| Golden Harbor Healthcare Center | 1.3 mi | Hayward, CA | ★★☆☆☆ | 2/5 | |
| Serenethos Care Center, LLC | 1.5 mi | Hayward, CA | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 555855.