Village at Hillside
400 NW Hillside Park Way, McMinnville, OR 97128 · Yamhill County · 22 certified beds · avg 17 residents/day · certified since Jul 22, 2005
Part of chain: HUMANGOOD (17 facilities, chain avg rating 4.5★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Mar 24, 2023 · F-0622
The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out.
Why it matters: Improper discharge or transfer can suddenly uproot a resident from their home and care without warning or recourse.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 21, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (21)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 19, 2024 | F · Potential for harm, facility-wide | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. |
| Jul 19, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 19, 2024 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Jul 19, 2024 | D · Potential for harm, one-off | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. |
| Jul 19, 2024 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Jul 19, 2024 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Mar 24, 2023 | ▲ G · Actual harm, one-off | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. |
| Mar 24, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Mar 24, 2023 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Mar 24, 2023 | E · Potential for harm, repeated | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. |
| Mar 24, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Mar 24, 2023 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Mar 24, 2023 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Mar 24, 2023 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| Mar 24, 2023 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Mar 24, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Mar 24, 2023 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Mar 24, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Mar 24, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 24, 2023 | D · Potential for harm, one-off | The facility did not provide timely, quality laboratory tests to meet residents' needs. |
| Mar 24, 2023 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 15 | 1 | G ▲ |
| 2024 | 6 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Oregon avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.37 | 5.42 | 3.95 | top 6% in Oregon; top 3% in the U.S. |
| Registered Nurse hours | 1.76 | 0.78 | 0.69 | top 3% in Oregon; top 3% in the U.S. |
| Weekend total nurse staffing | 5.82 | 4.85 | 3.50 | top 6% in Oregon; top 2% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.14 | 0.48 | 0.48 | top 5% in Oregon; top 4% in the U.S. |
| Total nursing staff turnover (%) | 68.8 | 47.4 | 45.8 | bottom 3% in Oregon; bottom 7% in the U.S. |
| RN turnover (%) | 80.0 | 51.6 | 42.9 | bottom 9% in Oregon; bottom 6% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.29, RN 1.74, weekend 5.76. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| HG Hillside, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 05/01/2023 |
| Humangood | Organization | 5% or Greater Indirect Ownership Interest | — | 05/01/2023 |
| Humangood Cornerstone | Organization | 5% or Greater Indirect Ownership Interest | — | 05/01/2023 |
| West Valley Nursing Homes INC | Organization | 5% or Greater Indirect Ownership Interest | — | 05/01/2023 |
| Baker Tilly Advisory Group LP | Organization | ADP of the SNF | NOT APPLICABLE | 03/21/2025 |
| Baker Tilly Us LLP | Organization | ADP of the SNF | NOT APPLICABLE | 10/15/2024 |
| Baker, Judith | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2023 |
| Baker, Judith | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2023 |
| Battison, William | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2023 |
| Battison, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2023 |
| Brown, Herman | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2023 |
| Campbell, Heather | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/28/2025 |
| Campbell, Heather | Individual | ADP of the SNF | NOT APPLICABLE | 10/28/2025 |
| Cochrane, John | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2023 |
| Cochrane, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2023 |
| Cook, Stephanie | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/16/2023 |
| Cook, Stephanie | Individual | ADP of the SNF | NOT APPLICABLE | 11/13/2023 |
| Ghassemi, Bethany | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2023 |
| Ghassemi, Bethany | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2023 |
| Gonzales, Deborah | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
- "How many hours a day is a registered nurse physically in the building, including weekends?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you explain health changes and treatment options to residents and their families?"
- "How are residents and families included in care plan meetings, and how often do those meetings happen?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Evan Terrace Post Acute | 1.9 mi | McMinnville, OR | ★☆☆☆☆ | 1/5 | |
| Life Care Center of McMinnville | 2.3 mi | McMinnville, OR | ★★★★☆ | 3/5 | |
| Rivers Edge Rehabilitation and Care | 11.0 mi | Sheridan, OR | ★★☆☆☆ | 2/5 | |
| Chehalem Post Acute | 14.7 mi | Newberg, OR | ★☆☆☆☆ | 1/5 | |
| Marquis Newberg | 15.5 mi | Newberg, OR | ★★★★★ | 5/5 | |
| Avamere Court at Keizer | 17.4 mi | Keizer, OR | ★★★★☆ | 4/5 | |
| French Prairie Nursing & Rehabilitation Center | 17.6 mi | Woodburn, OR | ★☆☆☆☆ | 1/5 | SFF |
| Keizer Nursing and Rehabilitation | 18.6 mi | Keizer, OR | ★★★☆☆ | 3/5 | |
| Dallas Retirement Village Health Center | 19.7 mi | Dallas, OR | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 385269.