Redwood Terrace Health Center

Name: Redwood Terrace Health Center
Address: 710 W 13TH AVE, Escondido, CA, 92025, US
Telephone: 7607474306

710 W 13th Ave, Escondido, CA 92025 · San Diego County · 59 certified beds · avg 57 residents/day · certified since Mar 18, 1982

Part of chain: HUMANGOOD (17 facilities, chain avg rating 4.5★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.58

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 14, 2025	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Aug 14, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Aug 14, 2025	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Aug 14, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 14, 2025	D · Potential for harm, one-off	The facility did not have enough support staff to safely and effectively run its food and nutrition service.
Aug 14, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 14, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 29, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Dec 15, 2022	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 15, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Dec 15, 2022	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 15, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 5, 2020	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 5, 2020	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Mar 5, 2020	D · Potential for harm, one-off	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Mar 5, 2020	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 5, 2020	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 7).

Year	Citations	Worst severity that year
2020	5	D
2022	4	E
2025	8	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.58	4.31	3.95	top 25% in California; top 21% in the U.S.
Registered Nurse hours	1.04	0.61	0.69	top 10% in California; top 14% in the U.S.
Weekend total nurse staffing	4.08	3.90	3.50	top 29% in California; top 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.78	0.51	0.48	top 12% in California; top 12% in the U.S.
Total nursing staff turnover (%)	34.9	36.7	45.8	top 45% in California; top 24% in the U.S.
RN turnover (%)	30.8	38.1	42.9	top 39% in California; top 30% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.45, RN 1.01, weekend 3.96. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Humangood	Organization	5% or Greater Indirect Ownership Interest	100%	10/01/2018
Humangood Socal	Organization	5% or Greater Direct Ownership Interest	100%	10/01/2018
Alhambra, Lisa	Individual	Operational/Managerial Control	NOT APPLICABLE	02/19/2023
Alhambra, Lisa	Individual	ADP of the SNF	NOT APPLICABLE	02/19/2023
Baker Tilly Advisory Group LP	Organization	ADP of the SNF	NOT APPLICABLE	03/21/2025
Baker Tilly Advisory Group, LP	Organization	ADP of the SNF	NOT APPLICABLE	03/21/2025
Baker Tilly Us LLP	Organization	ADP of the SNF	NOT APPLICABLE	10/15/2024
Baker, Judith	Individual	Corporate Director	NOT APPLICABLE	05/01/2016
Battison, William	Individual	Corporate Director	NOT APPLICABLE	05/01/2016
Brown, Herman	Individual	Corporate Director	NOT APPLICABLE	05/01/2016
Christopherson, Joanne	Individual	Corporate Director	NOT APPLICABLE	03/20/2025
Cochrane, John	Individual	Corporate Officer	NOT APPLICABLE	08/10/2009
Cochrane, John	Individual	Operational/Managerial Control	NOT APPLICABLE	08/10/2009
Feller, Irene	Individual	Corporate Director	NOT APPLICABLE	01/26/2021
Franco, Juan Carlos	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2024
Franco, Juan Carlos	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2024
Ghassemi, Bethany	Individual	Corporate Officer	NOT APPLICABLE	05/21/2019
Ghassemi, Bethany	Individual	Operational/Managerial Control	NOT APPLICABLE	05/21/2019
Gonzales, Deborah	Individual	Operational/Managerial Control	NOT APPLICABLE	12/25/2022
Griffith, Alan	Individual	Corporate Director	NOT APPLICABLE	06/30/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your policy on physical restraints, and what alternatives do you try first?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How soon after admission is a full assessment completed, and how are the findings shared with the family?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How is your kitchen staffed, and have meals ever been delayed because of staffing?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Ocean View Post Acute	0.6 mi	Escondido, CA	★★★★☆	3/5
Valley Vista Post Acute	0.7 mi	Escondido, CA	★★★★☆	3/5
Palomar Vista Healthcare Center	1.4 mi	Escondido, CA	★★☆☆☆	2/5
Escondido Post Acute	1.7 mi	Escondido, CA	★★★★★	4/5
Palomar Heights Post Acute	1.9 mi	Escondido, CA	★★★☆☆	2/5
Meadowbrook Village Christian Retirement Community	3.5 mi	Escondido, CA	★★★★★	4/5
Casa de Las Campanas	4.0 mi	San Diego, CA	★★☆☆☆	2/5
Villa Rancho Bernardo Care Center	7.1 mi	San Diego, CA	★★★★★	4/5
Village Square Healthcare Center	7.1 mi	San Marcos, CA	★★★★☆	4/5
The Villas at Poway	7.6 mi	Poway, CA	★★★★★	3/5

Compare this facility with the 3 closest →

All facilities in Escondido →

Facility data as of CMS processing date 2026-08-01. CCN 555146.

The Care File

Visit checklist — Redwood Terrace Health Center

710 W 13th Ave, Escondido, CA 92025 · 7607474306

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How is your kitchen staffed, and have meals ever been delayed because of staffing?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555146 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)