10700 Rolater Dr., Frisco, TX 75035 (opens Google Maps) · Collin County · (972) 712-8652· 118 certified beds · avg 84 residents/day · certified since Nov 5, 1999 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: PRIORITY MANAGEMENT (38 facilities, chain avg rating 2.9★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, isolated · Feb 25, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Feb 22, 2025 (Past Non-Compliance)
▲ Immediate jeopardy, isolated · Oct 23, 2024 · F-0604 · triggered by a complaint
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Why it matters: Unneeded restraints can cause injuries, muscle loss, and deep emotional distress.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Sep 9, 2024 (Past Non-Compliance)
Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.
The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint F-0558
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint F-0761
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 14, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint · F-0558 |
| Dec 8, 2025 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761 |
| May 29, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 29, 2025 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · from a complaint · F-0644 |
| Feb 25, 2025 | ▲ J · Immediate jeopardy, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Oct 23, 2024 | ▲ J · Immediate jeopardy, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint · F-0604 |
| Jun 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint · F-0805 |
| Apr 18, 2024 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Apr 18, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812 |
| Apr 18, 2024 | E · Potential for more than minimal harm, pattern | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925 |
| Mar 22, 2024 | E · Potential for more than minimal harm, pattern | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint · F-0558 |
| Dec 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. · from a complaint · F-0687 |
| Dec 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. · from a complaint · F-0810 |
| Mar 2, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 6 | 1 | J ▲ |
| 2025 | 4 | 1 | J ▲ |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
2 fines totaling $23,546.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Feb 25, 2025 | Fine | $9,113 |
| Oct 23, 2024 | Fine | $14,433 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.25 | 3.46 | 3.95 | bottom 44% in Texas; bottom 24% in the U.S. |
| Registered Nurse hours | 0.41 | 0.44 | 0.69 | top 46% in Texas; bottom 23% in the U.S. |
| Weekend total nurse staffing | 2.80 | 3.04 | 3.50 | bottom 39% in Texas; bottom 21% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.32 | 0.34 | 0.48 | top 42% in Texas; bottom 36% in the U.S. |
| Total nursing staff turnover (%) | 46.3 | 55.3 | 45.8 | top 36% in Texas; bottom 46% in the U.S. |
| RN turnover (%) | 20.0 | 54.6 | 42.9 | top 6% in Texas; top 13% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.32, RN 0.41, weekend 2.86.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.32 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Victoria Gardens of Frisco. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bauder Family Investments, LLC | Organization | 5% or Greater Direct Ownership Interest | 33% | 04/01/2024 |
| Bauder, Kelly | Individual | 5% or Greater Indirect Ownership Interest | 8% | 04/01/2024 |
| Bauder, Madison | Individual | 5% or Greater Indirect Ownership Interest | 8% | 04/01/2024 |
| Bauder, Parker | Individual | 5% or Greater Indirect Ownership Interest | 8% | 04/01/2024 |
| Boulware St James LLC | Organization | 5% or Greater Direct Ownership Interest | 33% | 04/01/2024 |
| Boulware, Douglas | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2024 |
| Boulware, Sandra | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2024 |
| Boulware, Thomas | Individual | 5% or Greater Indirect Ownership Interest | 8% | 04/01/2024 |
| Steven Boulware Family Investments LLC | Organization | 5% or Greater Direct Ownership Interest | 33% | 04/01/2024 |
| Walker, Katie | Individual | 5% or Greater Indirect Ownership Interest | 8% | 04/01/2024 |
| Ahmed, MD Jewel | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Ahmed, MD Jewel | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Bauder, Kelly | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Bauder, Madison | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Bauder, Parker | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Bauder, William | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2024 |
| Bauder, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Bauder, William | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Boulware, Douglas | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Boulware, Steven | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2024 |
Showing 20 of 35 parties CMS has on file for this facility; 15 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Priority Management — 38 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 37 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Stonemere Rehabilitation Center | 1.7 mi | Frisco, TX | ★★★★☆ | 4/5 | |
| Baybrooke Village Care and Rehab Center | 2.8 mi | McKinney, TX | ★★★☆☆ | 2/5 | |
| The Legacy at Willow Bend | 4.4 mi | Plano, TX | ★★★★★ | 4/5 | |
| Prairie Estates | 5.5 mi | Frisco, TX | ★★★☆☆ | 3/5 | |
| The Belmont at Twin Creeks | 6.5 mi | Allen, TX | ★★★★☆ | 3/5 | |
| Accel at Willow Bend | 7.6 mi | Plano, TX | ★☆☆☆☆ | 2/5 | |
| Belterra Health & Rehab | 7.8 mi | McKinney, TX | ★★★★☆ | 4/5 | |
| Life Care Center of Plano | 7.9 mi | Plano, TX | ★★★★☆ | 3/5 | |
| Victoria Gardens of Allen | 7.9 mi | Allen, TX | ★★★★☆ | 4/5 | |
| Prestonwood Rehabilitation & Nursing Center | 8.1 mi | Plano, TX | ★★★★☆ | 2/5 | abuse |
| Landmark of Plano Rehabilitation and Nursing Cente | 8.2 mi | Plano, TX | ★★☆☆☆ | 2/5 | |
| The Park in Plano | 8.2 mi | Plano, TX | ★★★☆☆ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Collin, TX — 22 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 675811.
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