The Legacy at Willow Bend

Name: The Legacy at Willow Bend
Address: 6101 OHIO STE 500, Plano, TX, 75024, US
Telephone: 9724686300

6101 Ohio Ste 500, Plano, TX 75024 · Collin County · 60 certified beds · avg 57 residents/day · certified since Jul 24, 2008

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.98

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 4, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 4, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Dec 4, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Dec 4, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Sep 19, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Sep 19, 2024	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Sep 19, 2024	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Sep 19, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Sep 19, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Sep 19, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Sep 14, 2023	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Sep 14, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 14, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 4).

Year	Citations	Worst severity that year
2023	6	E
2024	6	F
2025	4	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.98	3.46	3.95	top 2% in Texas; top 4% in the U.S.
Registered Nurse hours	1.14	0.44	0.69	top 2% in Texas; top 11% in the U.S.
Weekend total nurse staffing	5.49	3.04	3.50	top 1% in Texas; top 3% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.95	0.34	0.48	top 1% in Texas; top 7% in the U.S.
Total nursing staff turnover (%)	26.7	55.3	45.8	top 3% in Texas; top 9% in the U.S.
RN turnover (%)	25.0	54.6	42.9	top 11% in Texas; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.58, RN 1.07, weekend 5.12. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
The Legacy Willow Bend, INC.	Organization	5% or Greater Direct Ownership Interest	100%	10/01/2019
Dar, Vaqar	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2012
Jenkins, Lakeesha	Individual	ADP of the SNF	NOT APPLICABLE	03/07/2022
Snorton, Scott	Individual	Corporate Officer	NOT APPLICABLE	06/03/2024
Snorton, Scott	Individual	ADP of the SNF	NOT APPLICABLE	06/03/2024
Stansbury, Deanna	Individual	Operational/Managerial Control	NOT APPLICABLE	04/06/2022
Stansbury, Deanna	Individual	ADP of the SNF	NOT APPLICABLE	04/06/2022
The Legacy Senior Communities INC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2022
The Legacy Senior Communities INC	Organization	ADP of the SNF	NOT APPLICABLE	04/15/2025
The Legacy Willow Bend, INC.	Organization	ADP of the SNF	NOT APPLICABLE	10/12/2006
Walshe, Bridgette	Individual	Corporate Officer	NOT APPLICABLE	09/24/2021
Walshe, Bridgette	Individual	ADP of the SNF	NOT APPLICABLE	09/24/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Stonemere Rehabilitation Center	3.2 mi	Frisco, TX	★★★★☆	4/5
Accel at Willow Bend	3.3 mi	Plano, TX	★☆☆☆☆	2/5
Prestonwood Rehabilitation & Nursing Center	4.0 mi	Plano, TX	★★★★☆	2/5	abuse
Life Care Center of Plano	4.1 mi	Plano, TX	★★★★☆	3/5
Landmark of Plano Rehabilitation and Nursing Cente	4.3 mi	Plano, TX	★★☆☆☆	2/5
Victoria Gardens of Frisco	4.4 mi	Frisco, TX	★★★★☆	4/5
Mustang Park Therapy and Living Center	4.4 mi	Carrollton, TX	★☆☆☆☆	2/5
Carrara	4.6 mi	Plano, TX	★★★★☆	4/5
The Hillcrest of North Dallas	5.1 mi	Dallas, TX	★☆☆☆☆	1/5
The Healthcare Resort of Plano	5.4 mi	Plano, TX	★★★☆☆	3/5
Brookhaven Nursing and Rehabilitation Center	5.8 mi	Carrollton, TX	★☆☆☆☆	1/5	abuse
Continuing Care at Highland Springs	5.9 mi	Dallas, TX	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Plano →

Facility data as of CMS processing date 2026-08-01. CCN 676189.

The Care File

Visit checklist — The Legacy at Willow Bend

6101 Ohio Ste 500, Plano, TX 75024 · 9724686300

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 676189 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)