How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Vancrest of Upper Sandusky
850 Marseilles Avenue, Upper Sandusky, OH 43351 (opens Google Maps) · Wyandot County · (419) 294-4973· 99 certified beds · avg 90 residents/day · certified since Apr 3, 1980 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: VANCREST HEALTH CARE CENTERS (13 facilities, chain avg rating 4.0★)
3/5
Health inspection rating (on-site)
inspected Jan 15, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.61
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 20 inspection findings. Open the full record below to read every finding.
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
The facility did not keep residents' personal and medical information private and confidential. F-0583
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
View all 20 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 15, 2026 | F · Potential for more than minimal harm, widespread | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jan 15, 2026 | E · Potential for more than minimal harm, pattern | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Jan 15, 2026 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 15, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Jan 15, 2026 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 15, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 15, 2026 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Jan 15, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Jan 15, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jan 15, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Oct 26, 2023 | F · Potential for more than minimal harm, widespread | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · F-0851 |
| Oct 26, 2023 | E · Potential for more than minimal harm, pattern | The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. · F-0569 |
| Oct 26, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Oct 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Oct 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Oct 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Oct 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Oct 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Jul 6, 2021 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Jul 6, 2021 | D · Potential for more than minimal harm, isolated | The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. · F-0808 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 10).
All citationsSerious citations (G–L)
2021
All citations: 2
Serious citations (G–L): 0
2023
All citations: 8
Serious citations (G–L): 0
2026
All citations: 10
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 2 | 0 | E |
| 2023 | 8 | 0 | F |
| 2026 | 10 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.61
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.71
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.20
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.61 | 3.45 | 3.95 | top 29% in Ohio; bottom 42% in the U.S. |
| Registered Nurse hours | 0.71 | 0.60 | 0.69 | top 23% in Ohio; top 35% in the U.S. |
| Weekend total nurse staffing | 3.20 | 3.07 | 3.50 | top 30% in Ohio; bottom 42% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.34 | 0.42 | 0.48 | bottom 40% in Ohio; bottom 41% in the U.S. |
| Total nursing staff turnover (%) | 53.8 | 48.7 | 45.8 | bottom 34% in Ohio; bottom 28% in the U.S. |
| RN turnover (%) | 26.7 | 43.9 | 42.9 | top 23% in Ohio; top 24% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.73, weekend 3.25.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.67 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Vancrest of Upper Sandusky. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bagley, Jon | Individual | 5% or Greater Direct Ownership Interest | 15% | 06/01/2023 |
| McCleery, Mark | Individual | 5% or Greater Direct Ownership Interest | 5% | 06/01/2023 |
| Myers, Mark | Individual | 5% or Greater Direct Ownership Interest | 8% | 06/01/2023 |
| White, Claire | Individual | 5% or Greater Direct Ownership Interest | 10% | 06/01/2023 |
| White, Mark | Individual | 5% or Greater Direct Ownership Interest | 42% | 06/01/2023 |
| White, Nicolaus | Individual | 5% or Greater Direct Ownership Interest | 10% | 06/01/2023 |
| Bagley, Jon | Individual | Corporate Director | NOT APPLICABLE | 06/01/2023 |
| Bagley, Jon | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2023 |
| McCleery, Mark | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2023 |
| Smith, Jean | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/01/2023 |
| White, Mark | Individual | Corporate Director | NOT APPLICABLE | 06/01/2023 |
| White, Mark | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2023 |
All 12 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Vancrest Health Care Centers — 13 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Vancrest of Urbana, INC — Urbana, OH · overall 3/5
- Vancrest-Upper Valley — Troy, OH · overall 4/5
- Rest Haven Nursing Home INC — Greenville, OH · overall 4/5
- Vancrest Health Care Center — Van Wert, OH · overall 5/5
- Vancrest Health Care Center of Eaton — Eaton, OH · overall 3/5
- Vancrest Health Care Ctr of Ho — Holgate, OH · overall 4/5
- Vancrest of Ada — Ada, OH · overall 2/5
- Vancrest of Delphos — Delphos, OH · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 12 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 54% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Wyandot County Skilled Nursing and Rehabilitation | 1.4 mi | Upper Sandusky, OH | ★★★★☆ | 4/5 | |
| Unger Park Post Acute | 15.3 mi | Bucyrus, OH | ★★☆☆☆ | 2/5 | |
| Altercare of Bucyrus Center Fo | 17.1 mi | Bucyrus, OH | ★★★★☆ | 3/5 | |
| Harding Pointe | 17.3 mi | Marion, OH | ★★★☆☆ | 3/5 | |
| Marion Pointe | 17.7 mi | Marion, OH | ★★★☆☆ | 3/5 | |
| Marion Nursing & Rehab | 19.1 mi | Marion, OH | ★☆☆☆☆ | 2/5 | |
| Marion Valley Post Acute | 19.2 mi | Marion, OH | ★☆☆☆☆ | 2/5 | |
| Presidential Post-Acute | 19.8 mi | Marion, OH | ★★☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 365478.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).