University Health Lakewood Medical Center
7900 Lee'S Summit Road, Kansas City, MO 64139 · Jackson County · 188 certified beds · avg 130 residents/day · certified since Jun 26, 2013
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Apr 30, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Apr 18, 2025 (Past Non-Compliance)
All citations in the current public record (25)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 20, 2026 | E · Potential for harm, repeated | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint |
| Aug 22, 2025 | F · Potential for harm, facility-wide | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 22, 2025 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 22, 2025 | D · Potential for harm, one-off | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. |
| Aug 22, 2025 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Apr 30, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Apr 30, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Sep 11, 2024 | D · Potential for harm, one-off | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · from a complaint |
| Sep 11, 2024 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint |
| Mar 27, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Feb 27, 2024 | E · Potential for harm, repeated | The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand. · from a complaint |
| Feb 27, 2024 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint |
| Nov 14, 2023 | D · Potential for harm, one-off | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. |
| Nov 14, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Nov 14, 2023 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Nov 14, 2023 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Mar 25, 2022 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Mar 25, 2022 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Mar 25, 2022 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 25, 2022 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Mar 25, 2022 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Mar 25, 2022 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 25, 2022 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Mar 25, 2022 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Mar 25, 2022 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 9 | 0 | E |
| 2023 | 4 | 0 | D |
| 2024 | 5 | 0 | E |
| 2025 | 6 | 1 | J ▲ |
| 2026 | 1 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $14,901.
| Date | Type | Amount / length |
|---|---|---|
| Apr 30, 2025 | Fine | $14,901 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.76 | 3.66 | 3.95 | top 13% in Missouri; top 17% in the U.S. |
| Registered Nurse hours | 0.61 | 0.49 | 0.69 | top 21% in Missouri; top 47% in the U.S. |
| Weekend total nurse staffing | 3.99 | 3.22 | 3.50 | top 18% in Missouri; top 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.51 | 0.33 | 0.48 | top 8% in Missouri; top 31% in the U.S. |
| Total nursing staff turnover (%) | 38.7 | 56.0 | 45.8 | top 11% in Missouri; top 33% in the U.S. |
| RN turnover (%) | 44.4 | 47.8 | 42.9 | top 44% in Missouri; bottom 45% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.05, RN 0.52, weekend 3.39. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Truman Medical Center Incorporated | Organization | 5% or Greater Direct Ownership Interest | 100% | 05/01/1970 |
| Agrawal, Mauli | Individual | Corporate Director | NOT APPLICABLE | 07/01/2018 |
| Arthur, Lauren | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Beatty, Kimberly | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Block, Will | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Chance, Jolie | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/03/2023 |
| Chance, Jolie | Individual | ADP of the SNF | NOT APPLICABLE | 10/03/2023 |
| Chow, Valerie | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Cil, Akin | Individual | Corporate Director | NOT APPLICABLE | 07/01/2021 |
| Collins, Michael | Individual | Corporate Director | NOT APPLICABLE | 07/01/2017 |
| Contreras, Pat | Individual | Corporate Director | NOT APPLICABLE | 07/01/2018 |
| Gibson, Margaret | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Hawn, Steve | Individual | Corporate Director | NOT APPLICABLE | 07/01/2018 |
| Hermann, A.j. | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Howard, Jay | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Jones, Benjamin | Individual | Corporate Director | NOT APPLICABLE | 07/01/2021 |
| Justus, Jolie | Individual | Corporate Director | NOT APPLICABLE | 03/30/2020 |
| Justus, Jolie | Individual | Corporate Officer | NOT APPLICABLE | 03/30/2020 |
| Lankachandra, Kamani | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Lewis, Tracey | Individual | Corporate Director | NOT APPLICABLE | 07/01/2013 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How are residents and families included in care plan meetings, and how often do those meetings happen?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Seasons Rehab and Healthcare Center | 0.5 mi | Kansas City, MO | ★★★★☆ | 4/5 | |
| Wilshire at Lakewood Rehab Center | 1.3 mi | Lees Summit, MO | ★★★☆☆ | 4/5 | |
| Edgewood Manor Health Care Center | 2.9 mi | Raytown, MO | ★☆☆☆☆ | 1/5 | abuse |
| John Knox Village Care Center | 4.0 mi | Lees Summit, MO | ★★★★☆ | 4/5 | |
| Monterey Park Rehabilitation & Health Care Center | 4.5 mi | Independence, MO | ★★★☆☆ | 4/5 | |
| Alpine Breeze Health and Wellness | 4.5 mi | Raytown, MO | ★★☆☆☆ | 2/5 | abuse |
| Lee's Summit Place | 4.7 mi | Lees Summit, MO | ★★★☆☆ | 4/5 | |
| Ignite Medical Resort Blue Springs | 4.7 mi | Blue Springs, MO | ★★★★★ | 4/5 | |
| Jefferson Health Care | 5.0 mi | Lees Summit, MO | ★☆☆☆☆ | 1/5 | |
| Villages of Jackson Creek | 5.0 mi | Independence, MO | ★★☆☆☆ | 2/5 | |
| Sunterra Springs Independence | 5.2 mi | Independence, MO | ★★★★★ | 4/5 | |
| Jeanne Jugan Center | 5.6 mi | Kansas City, MO | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
All facilities in Kansas City →
Facility data as of CMS processing date 2026-08-01. CCN 265845.