Trinity Ridge
2140 Medical Park Drive, Hickory, NC 28602 · Catawba County · 120 certified beds · avg 111 residents/day · certified since Dec 10, 1973
Part of chain: LUTHERAN SERVICES CAROLINAS (9 facilities, chain avg rating 4.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 18, 2026 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Mar 27, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Mar 27, 2025 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Mar 27, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 29, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2025 | 3 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.80 | 4.01 | 3.95 | top 14% in North Carolina; top 17% in the U.S. |
| Registered Nurse hours | 1.01 | 0.64 | 0.69 | top 12% in North Carolina; top 15% in the U.S. |
| Weekend total nurse staffing | 4.29 | 3.56 | 3.50 | top 13% in North Carolina; top 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.83 | 0.41 | 0.48 | top 6% in North Carolina; top 10% in the U.S. |
| Total nursing staff turnover (%) | 40.1 | 49.0 | 45.8 | top 29% in North Carolina; top 37% in the U.S. |
| RN turnover (%) | 21.7 | 45.7 | 42.9 | top 15% in North Carolina; top 17% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.57, RN 0.96, weekend 4.08. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Corder, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2012 |
| Corder, John | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2012 |
| Goins, Ted | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2004 |
| Goins, Ted | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2004 |
| Goins, Ted | Individual | Trustee of the SNF | NOT APPLICABLE | 10/01/2004 |
| Herman, Richard | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2021 |
| Herman, Richard | Individual | Trustee of the SNF | NOT APPLICABLE | 06/01/2021 |
| Huffman, Hannah | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/28/2018 |
| Huffman, Hannah | Individual | ADP of the SNF | NOT APPLICABLE | 10/28/2018 |
| Lsa Management, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/04/2004 |
| Lsa Management, INC. | Organization | Trustee of the SNF | NOT APPLICABLE | 11/04/2004 |
| Lsa Management, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 04/25/2025 |
| Lutheran Home Hickory West Property, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/05/1988 |
| Lutheran Home Hickory West Property, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2025 |
| Lutheran Services for the Aging, INC. | Organization | Trustee of the SNF | NOT APPLICABLE | 10/01/2004 |
| Maddry, Karen | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2012 |
| Nelson, Douglas | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/21/2022 |
| Nelson, Douglas | Individual | Trustee of the SNF | NOT APPLICABLE | 09/01/2022 |
| Nickerson, Kirby | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2012 |
| Nickerson, Kirby | Individual | Trustee of the SNF | NOT APPLICABLE | 06/25/2012 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Greens at Hickory | 4.3 mi | Hickory, NC | ★★☆☆☆ | 2/5 | |
| The Greens at Viewmont | 4.4 mi | Hickory, NC | ★★☆☆☆ | 2/5 | |
| Trinity Village | 4.9 mi | Hickory, NC | ★★★★★ | 4/5 | |
| Carolina Rehab Center of Burke | 6.4 mi | Connelly Spring, NC | ★★★☆☆ | 3/5 | |
| Conover Nursing and Rehabilitation Center | 7.3 mi | Conover, NC | ★★★★★ | 5/5 | |
| Hickory Falls Health and Rehabilitation | 9.2 mi | Granite Falls, NC | ★★★★☆ | 4/5 | |
| College Pines Health and Rehabilitation | 9.8 mi | Connelly Springs, NC | ★★★★★ | 4/5 | |
| Abernathy Laurels | 10.3 mi | Newton, NC | ★★★★★ | 5/5 | |
| Autumn Care of Drexel | 14.4 mi | Morganton, NC | ★★★★☆ | 3/5 | |
| Valley Nursing and Rehabilitation Center | 15.1 mi | Taylorsville, NC | ★☆☆☆☆ | 1/5 | abuse |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 345106.