How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Conover Nursing and Rehabilitation Center
920 4th Street Southwest, Conover, NC 28613 (opens Google Maps) · Catawba County · (828) 695-8282· 90 certified beds · avg 76 residents/day · certified since Jun 27, 2002 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
5/5
Health inspection rating (on-site)
inspected Apr 15, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.76
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 4 inspection findings. Open the full record below to read every finding.
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657
The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. F-0695
View all 4 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Feb 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Feb 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Feb 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
Inspection trend by year
All citationsSerious citations (G–L)
2025
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.76
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 0.60
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.24
North Carolina average: 3.56
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.76 | 4.01 | 3.95 | top 14% in North Carolina; top 17% in the U.S. |
| Registered Nurse hours | 0.60 | 0.64 | 0.69 | top 39% in North Carolina; top 48% in the U.S. |
| Weekend total nurse staffing | 4.24 | 3.56 | 3.50 | top 15% in North Carolina; top 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.38 | 0.41 | 0.48 | top 39% in North Carolina; bottom 48% in the U.S. |
| Total nursing staff turnover (%) | 27.4 | 49.0 | 45.8 | top 6% in North Carolina; top 10% in the U.S. |
| RN turnover (%) | 23.1 | 45.7 | 42.9 | top 16% in North Carolina; top 18% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.79, RN 0.60, weekend 4.27.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.79 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Conover Nursing and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Sherrill, Jason | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/03/2002 |
| Sherrill, Joshua | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/03/2002 |
| Roper, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/21/2012 |
| Roper, Todd | Individual | ADP of the SNF | NOT APPLICABLE | 03/21/2012 |
| Sherrill, Jason | Individual | Corporate Director | NOT APPLICABLE | 08/28/2003 |
| Sherrill, Jason | Individual | Corporate Officer | NOT APPLICABLE | 07/05/2002 |
| Sherrill, Jason | Individual | Trustee of the SNF | NOT APPLICABLE | 07/03/2002 |
| Sherrill, Jason | Individual | ADP of the SNF | NOT APPLICABLE | 07/03/2002 |
| Sherrill, Joshua | Individual | Corporate Director | NOT APPLICABLE | 08/28/2003 |
| Sherrill, Joshua | Individual | Corporate Officer | NOT APPLICABLE | 07/05/2002 |
| Sherrill, Joshua | Individual | Trustee of the SNF | NOT APPLICABLE | 07/03/2002 |
| Sherrill, Joshua | Individual | ADP of the SNF | NOT APPLICABLE | 07/03/2002 |
All 12 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 27% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 13 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Greens at Hickory | 4.2 mi | Hickory, NC | ★★☆☆☆ | 2/5 | |
| Abernathy Laurels | 4.9 mi | Newton, NC | ★★★★★ | 5/5 | |
| Trinity Village | 6.3 mi | Hickory, NC | ★★★★★ | 4/5 | |
| The Greens at Viewmont | 7.0 mi | Hickory, NC | ★★☆☆☆ | 2/5 | |
| Trinity Ridge | 7.3 mi | Hickory, NC | ★★★★★ | 4/5 | |
| Valley Nursing and Rehabilitation Center | 11.7 mi | Taylorsville, NC | ★☆☆☆☆ | 1/5 | abuse |
| Carolina Rehab Center of Burke | 13.4 mi | Connelly Spring, NC | ★★★☆☆ | 3/5 | |
| Hickory Falls Health and Rehabilitation | 13.8 mi | Granite Falls, NC | ★★★★☆ | 4/5 | |
| Cardinal Healthcare and Rehabilitation | 15.5 mi | Lincolnton, NC | ★★★★★ | 4/5 | |
| Lincolnton Rehabilitation Center | 15.9 mi | Lincolnton, NC | ★★★☆☆ | 2/5 | |
| College Pines Health and Rehabilitation | 16.4 mi | Connelly Springs, NC | ★★★★★ | 4/5 | |
| The Greens at Lincolnton | 17.0 mi | Lincolnton, NC | ★★☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 345516.