College Pines Health and Rehabilitation

Name: College Pines Health and Rehabilitation
Address: 95 Locust Street, Connelly Springs, NC, 28612, US
Telephone: 8285806800

95 Locust Street, Connelly Springs, NC 28612 · Burke County · 100 certified beds · avg 91 residents/day · certified since Oct 13, 1993

Part of chain: SANSTONE HEALTH & REHABILITATION (18 facilities, chain avg rating 4.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

$16,801

Fines, last 3 years

4.14

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Mar 6, 2024 · F-0580 · triggered by a complaint

The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.

Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Mar 5, 2024 (Past Non-Compliance)

▲ Immediate jeopardy, one-off · Mar 6, 2024 · F-0684 · triggered by a complaint

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Corrected: Mar 5, 2024 (Past Non-Compliance)

All citations in the current public record (6)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 29, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 29, 2026	B · Minimal risk, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 6, 2024	▲ J · Immediate jeopardy, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Mar 6, 2024	▲ J · Immediate jeopardy, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 6, 2024	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint
Nov 30, 2023	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	1	0	D
2024	3	2	J ▲
2026	2	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

2 fines totaling $16,801.

Date	Type	Amount / length
Mar 6, 2024	Fine	$8,400
Mar 6, 2024	Fine	$8,401

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.14	4.01	3.95	top 26% in North Carolina; top 34% in the U.S.
Registered Nurse hours	0.53	0.64	0.69	top 50% in North Carolina; bottom 42% in the U.S.
Weekend total nurse staffing	3.45	3.56	3.50	top 36% in North Carolina; top 44% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.47	0.41	0.48	top 26% in North Carolina; top 36% in the U.S.
Total nursing staff turnover (%)	24.5	49.0	45.8	top 4% in North Carolina; top 6% in the U.S.
RN turnover (%)	40.0	45.7	42.9	top 39% in North Carolina; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.51, weekend 3.33. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Sprenger, Christopher	Individual	5% or Greater Direct Ownership Interest	100%	07/01/2019
Sprenger, Christopher	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Carolina Rehab Center of Burke	3.6 mi	Connelly Spring, NC	★★★☆☆	3/5
Autumn Care of Drexel	4.6 mi	Morganton, NC	★★★★☆	3/5
Hickory Falls Health and Rehabilitation	5.6 mi	Granite Falls, NC	★★★★☆	4/5
Grace Heights Health & Rehabilitation	7.5 mi	Morganton, NC	★★★★★	5/5
Shaire Nursing Center	7.7 mi	Lenoir, NC	★★★★☆	3/5
Trinity Ridge	9.8 mi	Hickory, NC	★★★★★	4/5
Magnolia Lane Nursing and Rehabilitation Center	9.8 mi	Morganton, NC	★★☆☆☆	2/5
The Greens at Viewmont	10.0 mi	Hickory, NC	★★☆☆☆	2/5
Trinity Village	10.9 mi	Hickory, NC	★★★★★	4/5
Hibriten Mountain Nursing and Rehabilitation	11.0 mi	Lenoir, NC	★☆☆☆☆	1/5	abuse
The Greens at Hickory	12.4 mi	Hickory, NC	★★☆☆☆	2/5
Lenoir Health and Rehabilitation Center	13.7 mi	Lenoir, NC	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Connelly Springs →

Facility data as of CMS processing date 2026-08-01. CCN 345446.

The Care File

Visit checklist — College Pines Health and Rehabilitation

95 Locust Street, Connelly Springs, NC 28612 · 8285806800

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $16,801

Most serious findings on record:

▲ Mar 6, 2024 (F-0580, Immediate jeopardy, one-off): The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
▲ Mar 6, 2024 (F-0684, Immediate jeopardy, one-off): The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Questions for the administrator:

☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345446 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)