How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.83, RN 0.91, weekend 3.39.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.83 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 43 parties CMS has on file for this facility; 23 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Trilogy Health Services — 123 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Villages at Historic Silvercrest the — New Albany, IN · overall 4/5
• Villages at Oak Ridge, the — Washington, IN · overall 3/5
• Waterford Crossing — Goshen, IN · overall 5/5
• Waterford Place Health Campus — Kokomo, IN · overall 5/5
• Wellbrooke of Avon — Indianapolis, IN · overall 5/5
• Wellbrooke of Carmel — Carmel, IN · overall 3/5
• Wellbrooke of Crawfordsville — Crawfordsville, IN · overall 4/5
• Wellbrooke of Kokomo — Kokomo, IN · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 122 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 40% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 43 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Hanover →