Hickory Creek at Madison

Name: Hickory Creek at Madison
Address: 1945 CRAGMONT ST, Madison, IN, 47250, US
Telephone: 8122734696

1945 Cragmont St, Madison, IN 47250 · Jefferson County · 36 certified beds · avg 35 residents/day · certified since Feb 1, 1992

Part of chain: AMERICAN SENIOR COMMUNITIES (90 facilities, chain avg rating 3.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.46

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 18, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 18, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 18, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Oct 25, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 15, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Sep 15, 2023	E · Potential for harm, repeated	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
Sep 15, 2023	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 3).

Year	Citations	Worst severity that year
2023	2	E
2024	2	D
2025	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.46	3.42	3.95	bottom 3% in Indiana; bottom 3% in the U.S.
Registered Nurse hours	0.50	0.62	0.69	bottom 38% in Indiana; bottom 38% in the U.S.
Weekend total nurse staffing	2.12	3.01	3.50	bottom 2% in Indiana; bottom 3% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.37	0.47	0.48	bottom 39% in Indiana; bottom 46% in the U.S.
Total nursing staff turnover (%)	33.3	45.9	45.8	top 14% in Indiana; top 20% in the U.S.
RN turnover (%)	0.0	40.4	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.96, RN 0.61, weekend 2.56. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Henry County Memorial Hospital	Organization	5% or Greater Direct Ownership Interest	100%	08/01/2013
American Senior Communities LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	03/01/2021
American Senior Communities LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/24/2025
Chies, Steven	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/01/2021
Cox, Katelan	Individual	Operational/Managerial Control	NOT APPLICABLE	05/18/2026
Cox, Katelan	Individual	ADP of the SNF	NOT APPLICABLE	05/28/2026
Dice, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2023
Dice, Mark	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2023
Dynes, Sheldon	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2013
Dynes, Sheldon	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2013
Henry County Memorial Hospital	Organization	ADP of the SNF	NOT APPLICABLE	04/27/2025
Jackson, Blake	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/01/2021
Jackson, Ethan	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/01/2021
Jackson, Mark	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/01/2021
Jackson, Michael	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/14/2024
Jackson, Wessley	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/01/2021
Justice, David	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/01/2021
Kelsey, Donna	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/18/2024
Meacham, Dawn	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2021
Meacham, Dawn	Individual	ADP of the SNF	NOT APPLICABLE	03/24/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How many hours a day is a registered nurse physically in the building, including weekends?"
"What specific dementia training do your staff receive, and how do you handle difficult moments without medication?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Waters of Clifty Falls, the	0.5 mi	Madison, IN	★☆☆☆☆	1/5
River Terrace Health Campus	2.0 mi	Madison, IN	★★★☆☆	3/5
Thornton Terrace Health Campus	5.2 mi	Hanover, IN	★★★★★	4/5
Aperion Care Hanover	5.7 mi	Hanover, IN	★☆☆☆☆	1/5
Bedford Springs Health and Rehabilitation	13.2 mi	Bedford, KY	★★★★★	5/5
Signature Healthcare of Carrollton Rehab & Wellnes	14.0 mi	Carrollton, KY	★★★★☆	4/5
Swiss Villa Nursing and Rehabilitation	17.3 mi	Vevay, IN	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Madison →

Facility data as of CMS processing date 2026-08-01. CCN 155427.

The Care File

Visit checklist — Hickory Creek at Madison

1945 Cragmont St, Madison, IN 47250 · 8122734696

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How many hours a day is a registered nurse physically in the building, including weekends?"
☐ "What specific dementia training do your staff receive, and how do you handle difficult moments without medication?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155427 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)