The Villa at Traverse Point

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.78, weekend 2.93.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.67 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 15 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Villa Healthcare — 18 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• The Villa at West Branch — West Branch, MI · overall 3/5
• Villa at Borgess Place — Kalamazoo, MI · overall 2/5
• Westland, a Villa Center — Westland, MI · overall 1/5abuse
• Spring Meadows Nursing, a Villa Center — Holland, OH · overall 3/5
• Ambassador, a Villa Center — Detroit, MI · overall 5/5
• Father Murray, a Villa Center — Center Line, MI · overall 2/5abuse
• Imperial, a Villa Center — Dearborn Heights, MI · overall 2/5
• Regency, a Villa Center — Taylor, MI · overall 2/5

Listed by state, then facility name — not a ranking. Showing 8 of the 17 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you explain health changes and treatment options to residents and their families?"
• "Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
• "Could I join residents for a meal to see the food quality and temperature for myself?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
• "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Michigan midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 62% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Traverse City →