Windemere Park Health and Rehabilitation Center

Name: Windemere Park Health and Rehabilitation Center
Address: 31800 Van Dyke Avenue, Warren, MI, 48093, US
Telephone: 5867222600

31800 Van Dyke Avenue, Warren, MI 48093 · Macomb County · 92 certified beds · avg 57 residents/day · certified since Dec 15, 2015

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.01

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 11, 2026	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential. · from a complaint
Apr 7, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Feb 18, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Apr 30, 2025	F · Potential for harm, facility-wide	The facility did not have a policy covering how food brought in by family and visitors is used and stored safely.
Apr 30, 2025	D · Potential for harm, one-off	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.
Apr 30, 2025	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Oct 1, 2024	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Oct 1, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jul 16, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Apr 4, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Apr 4, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 4, 2024	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · from a complaint
Apr 4, 2024	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint
Apr 4, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Jan 11, 2023	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 11, 2023	F · Potential for harm, facility-wide	The facility did not have enough support staff to safely and effectively run its food and nutrition service.
Jan 11, 2023	F · Potential for harm, facility-wide	The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them.
Jan 11, 2023	F · Potential for harm, facility-wide	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Jan 11, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 11, 2023	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jan 11, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jan 11, 2023	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Jan 11, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jan 11, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jan 11, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 3).

Year	Citations	Worst severity that year
2023	11	F
2024	8	F
2025	3	F
2026	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.01	4.32	3.95	bottom 45% in Michigan; top 39% in the U.S.
Registered Nurse hours	0.51	0.84	0.69	bottom 19% in Michigan; bottom 39% in the U.S.
Weekend total nurse staffing	3.58	3.79	3.50	bottom 49% in Michigan; top 38% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.36	0.49	0.48	bottom 38% in Michigan; bottom 44% in the U.S.
Total nursing staff turnover (%)	67.9	44.1	45.8	bottom 3% in Michigan; bottom 7% in the U.S.
RN turnover (%)	60.0	39.2	42.9	bottom 17% in Michigan; bottom 22% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.80, RN 0.48, weekend 3.39. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Lisa Mancini Living Trust	Organization	5% or Greater Indirect Ownership Interest	—	10/28/2011
Mancini, Lisa	Individual	5% or Greater Indirect Ownership Interest	—	10/28/2011
Ventimiglia, Domenica	Individual	5% or Greater Indirect Ownership Interest	—	10/28/2011
Windemere Group LLC	Organization	5% or Greater Direct Ownership Interest	100%	05/16/2011
Hautamaki, David	Individual	W-2 Managing Employee	NOT APPLICABLE	01/12/2015
Johnson, Barbara	Individual	W-2 Managing Employee	NOT APPLICABLE	03/16/2015
Shenoy, Vijay	Individual	W-2 Managing Employee	NOT APPLICABLE	10/28/2011
Shenoy, Vijay	Individual	Corporate Director	NOT APPLICABLE	10/28/2011

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What are your rules for bringing in my family member's favorite foods, and how are they stored?"
"Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
"Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Autumn Woods Residential Health	1.6 mi	Warren, MI	★★☆☆☆	2/5	abuse
St. Anthony Healthcare Center	2.0 mi	Warren, MI	★★★★☆	3/5
The Orchards at Warren	2.0 mi	Warren, MI	★☆☆☆☆	2/5
Harmony Village of Warren	2.5 mi	Warren, MI	★★☆☆☆	1/5
The Villa at City Center	2.5 mi	Warren, MI	★★★★☆	4/5
Medilodge of Sterling Heights	2.9 mi	Sterling Heights, MI	★★☆☆☆	2/5
Pomeroy Living Sterling Skilled Rehabilitation	3.1 mi	Sterling Heights, MI	★★★★☆	4/5
Father Murray, a Villa Center	3.2 mi	Center Line, MI	★★☆☆☆	2/5	abuse
Optalis Health and Rehabilitation of Sterling Heig	3.9 mi	Sterling Heights, MI	★★★☆☆	2/5
Fraser Villa	3.9 mi	Fraser, MI	★★★★★	5/5
Harmony Village of Clinton	5.6 mi	Clinton Township, MI	★★☆☆☆	2/5	abuse
The Orchards at Roseville	6.0 mi	Roseville, MI	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Warren →

Facility data as of CMS processing date 2026-08-01. CCN 235714.

The Care File

Visit checklist — Windemere Park Health and Rehabilitation Center

31800 Van Dyke Avenue, Warren, MI 48093 · 5867222600

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
☐ "Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
☐ "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235714 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)