The Villa at Great Lakes Crossing

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.44, RN 0.22, weekend 2.92.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.44 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Individual

All 14 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Villa Healthcare — 18 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• The Villa at Green Lake Estates — Orchard Lake, MI · overall 1/5
• The Villa at Parkridge — Ypsilanti, MI · overall 3/5
• The Villa at Rose City — Rose City, MI · overall 3/5
• The Villa at Silverbell Estates — Orion, MI · overall 2/5
• The Villa at the Bay — Petoskey, MI · overall 2/5
• The Villa at the Park — Highland Park, MI · overall 3/5abuse
• The Villa at Traverse Point — Traverse City, MI · overall 5/5
• The Villa at West Branch — West Branch, MI · overall 3/5

Listed by state, then facility name — not a ranking. Showing 8 of the 17 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "What happens if a resident is hungry between meals or misses a mealtime — what food options are available?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
• "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
• "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Michigan midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 50% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 14 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Wayne, MI — 63 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• The Villa at the Park — Highland Park, MI · overall 3/5abuse
• Westland, a Villa Center — Westland, MI · overall 1/5abuse
• Aberdeen Rehabilitation and Skilled Nursing Center — Trenton, MI · overall 2/5
• Aerius Health Center — Riverview, MI · overall 5/5
• Allegria Village — Dearborn, MI · overall 4/5
• Ambassador, a Villa Center — Detroit, MI · overall 5/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Detroit →