Pomeroy Living Sterling Skilled Rehabilitation

Name: Pomeroy Living Sterling Skilled Rehabilitation
Address: 34643 Ketsin Drive, Sterling Heights, MI, 48310, US
Telephone: 5869782280

34643 Ketsin Drive, Sterling Heights, MI 48310 · Macomb County · 176 certified beds · avg 159 residents/day · certified since Mar 17, 1989

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.15

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 20, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
May 14, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
May 14, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
May 14, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 18, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 2, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Apr 12, 2024	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint
Apr 12, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Apr 12, 2024	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential. · from a complaint
Apr 12, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
Apr 12, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Jan 25, 2023	F · Potential for harm, facility-wide	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jan 25, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 25, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jan 25, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jan 25, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jan 25, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 25, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jan 25, 2023	D · Potential for harm, one-off	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 3).

Year	Citations	Worst severity that year
2023	8	F
2024	6	E
2025	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.15	4.32	3.95	top 46% in Michigan; top 34% in the U.S.
Registered Nurse hours	0.86	0.84	0.69	top 40% in Michigan; top 23% in the U.S.
Weekend total nurse staffing	3.61	3.79	3.50	top 48% in Michigan; top 37% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.71	0.49	0.48	top 18% in Michigan; top 16% in the U.S.
Total nursing staff turnover (%)	38.7	44.1	45.8	top 33% in Michigan; top 33% in the U.S.
RN turnover (%)	26.9	39.2	42.9	top 26% in Michigan; top 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.92, RN 0.81, weekend 3.41. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Barden, Enid	Individual	5% or Greater Direct Ownership Interest	28%	01/01/2010
Pomeroy Delaware Investments #2 LLC	Organization	5% or Greater Direct Ownership Interest	72%	05/01/2009
Pomeroy, Keith	Individual	5% or Greater Indirect Ownership Interest	100%	01/01/2004
Pomeroy, Keith	Individual	Corporate Officer	NOT APPLICABLE	01/01/2004
Pomeroy, Keith	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2016
Zieman, Lori	Individual	Corporate Officer	NOT APPLICABLE	05/02/2011

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What systems do you use to prevent medication errors, and what happens when one occurs?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
St. Anthony Healthcare Center	1.6 mi	Warren, MI	★★★★☆	3/5
Windemere Park Health and Rehabilitation Center	3.1 mi	Warren, MI	★★★★☆	4/5
Harmony Village of Clawson	3.3 mi	Clawson, MI	★☆☆☆☆	1/5	abuse
Harmony Village of Warren	4.5 mi	Warren, MI	★★☆☆☆	1/5
The Villa at City Center	4.5 mi	Warren, MI	★★★★☆	4/5
Autumn Woods Residential Health	4.6 mi	Warren, MI	★★☆☆☆	2/5	abuse
The Orchards at Warren	5.0 mi	Warren, MI	★☆☆☆☆	2/5
Regency at Troy	5.0 mi	Troy, MI	★☆☆☆☆	1/5
Medilodge of Sterling Heights	5.1 mi	Sterling Heights, MI	★★☆☆☆	2/5
Optalis Health and Rehabilitation of Sterling Heig	5.1 mi	Sterling Heights, MI	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Sterling Heights →

Facility data as of CMS processing date 2026-08-01. CCN 235484.

The Care File

Visit checklist — Pomeroy Living Sterling Skilled Rehabilitation

34643 Ketsin Drive, Sterling Heights, MI 48310 · 5869782280

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235484 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)