How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 12.56, RN 5.47, weekend 9.62.Comparing with Medicare Care Compare? Care Compare shows the raw figure (12.56 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Showing 20 of 59 parties CMS has on file for this facility; 39 are not displayed. The full list is in the CMS Ownership dataset.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
• "If my family member is hospitalized, what is your bed-hold policy and what guarantees their right to return?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Can I see where garbage is stored and how often it's removed?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 63% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 59 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Mecklenburg, NC — 29 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• University Place Nursing and Rehabilitation Center — Charlotte, NC · overall 1/5
• Willowbrooke Court SC Ctr at Matthews Glen — Matthews, NC · overall 5/5
• Wilora Lake Healthcare — Charlotte, NC · overall 2/5abuse
• Asbury Health and Rehabilitation Center — Charlotte, NC · overall 2/5
• Autumn Care of Cornelius — Cornelius, NC · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Charlotte →