The Phoenix Post-Acute

How to file a complaint about care →

2 fines totaling $90,049.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.65, RN 0.19, weekend 3.42.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.65 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 17 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain The Ensign Group — 342 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• The Villages of Dallas — Dallas, TX · overall 3/5
• The Waterton Healthcare & Rehabilitation — Tyler, TX · overall 4/5
• Timberwood Nursing and Rehabilitation Center — Livingston, TX · overall 4/5
• Treasure Hills Healthcare and Rehabilitation Cente — Harlingen, TX · overall 3/5
• Veranda Rehabilitation and Healthcare — Harlingen, TX · overall 5/5
• Village Healthcare and Rehabilitation — McAllen, TX · overall 3/5abuse
• Wellington Rehabilitation and Healthcare — Temple, TX · overall 2/5
• West Oaks Nursing and Rehabilitation Center — Austin, TX · overall 2/5

Listed by state, then facility name — not a ranking. Showing 8 of the 341 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
• "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
• "How can my family member make private phone or video calls, and can we see where?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 34% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Galveston, TX — 12 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Friendship Haven Healthcare and Rehabilitation Cen — Friendswood, TX · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Texas City →