The Oaks-Brevard

Name: The Oaks-Brevard
Address: 300 Morris Road, Brevard, NC, 28712, US
Telephone: 8288774020

300 Morris Road, Brevard, NC 28712 · Transylvania County · 110 certified beds · avg 77 residents/day · certified since Jul 21, 1994

Part of chain: PRUITTHEALTH (95 facilities, chain avg rating 2.9★)

2/5

Health inspection rating (on-site)

Serious findings on record

$6,936

Fines, last 3 years

3.78

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (27)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 5, 2026	E · Potential for harm, repeated	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Dec 18, 2024	F · Potential for harm, facility-wide	The facility's activities program was not run by a qualified professional. The person directing recreation and social activities must have proper training or credentials.
Dec 18, 2024	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Dec 18, 2024	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Dec 18, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Dec 18, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 17, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Aug 17, 2023	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint
Aug 17, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Aug 17, 2023	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint
Aug 17, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint
Aug 17, 2023	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential. · from a complaint
Aug 17, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Aug 17, 2023	D · Potential for harm, one-off	The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition. · from a complaint
Aug 17, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Aug 17, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 17, 2023	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · from a complaint
Aug 17, 2023	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint
Aug 17, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Aug 17, 2023	B · Minimal risk, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 4).

Year	Citations	Worst severity that year
2023	14	E
2024	9	F
2026	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $6,936.

Date	Type	Amount / length
Dec 18, 2024	Fine	$6,936

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.78	4.01	3.95	top 43% in North Carolina; top 50% in the U.S.
Registered Nurse hours	1.32	0.64	0.69	top 6% in North Carolina; top 7% in the U.S.
Weekend total nurse staffing	3.25	3.56	3.50	top 50% in North Carolina; bottom 45% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.90	0.41	0.48	top 5% in North Carolina; top 8% in the U.S.
Total nursing staff turnover (%)	25.8	49.0	45.8	top 5% in North Carolina; top 8% in the U.S.
RN turnover (%)	12.5	45.7	42.9	top 5% in North Carolina; top 6% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.30, RN 1.15, weekend 2.84. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Norman, Angelita	Individual	W-2 Managing Employee	NOT APPLICABLE	03/04/2021
Pruitt, Neil	Individual	Corporate Officer	NOT APPLICABLE	03/17/2006
Pruitthealth INC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/24/2007

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you explain health changes and treatment options to residents and their families?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"Who runs your activities program, what are their qualifications, and can I see this week's activity calendar?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Transylvania Regional Hospital	0.4 mi	Brevard, NC	★★★★☆	4/5
Sapphire Ridge Health and Rehabilitation	3.0 mi	Brevard, NC	★★☆☆☆	2/5
The Greens at Hendersonville	13.1 mi	Hendersonville, NC	★★★☆☆	3/5
Valley Hill Health & Rehab Center	13.7 mi	Hendersonville, NC	★★☆☆☆	2/5
The Lodge at Mills River	13.8 mi	Mills River, NC	★★★★★	5/5
Orchard Valley Health and Rehabilitation	14.3 mi	Hendersonville, NC	★☆☆☆☆	2/5
The Laurels of Hendersonville	15.4 mi	Hendersonville, NC	★★★☆☆	2/5
Carolina Village INC	15.7 mi	Hendersonville, NC	★★★★★	5/5
Life Care Center of Hendersonville	15.9 mi	Hendersonville, NC	★★★☆☆	2/5
Hendersonville Health and Rehabilitation	16.9 mi	Flat Rock, NC	★★★★★	5/5
Fletcher Rehabilitation and Healthcare Center	17.2 mi	Fletcher, NC	★☆☆☆☆	1/5	abuse
Silver Bluff	17.9 mi	Canton, NC	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Brevard →

Facility data as of CMS processing date 2026-08-01. CCN 345462.

The Care File

Visit checklist — The Oaks-Brevard

300 Morris Road, Brevard, NC 28712 · 8288774020

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $6,936

Questions for the administrator:

☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "Who runs your activities program, what are their qualifications, and can I see this week's activity calendar?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345462 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)