Hendersonville Health and Rehabilitation

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.50, RN 0.38, weekend 2.96.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.50 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 15 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Sanstone Health & Rehabilitation — 18 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Hickory Falls Health and Rehabilitation — Granite Falls, NC · overall 4/5
• Madison Health and Rehabilitation — Mars Hill, NC · overall 3/5abuse
• Mecklenburg Heath and Rehabilitation — Charlotte, NC · overall 5/5
• Sanford Health & Rehabilitation Co — Sanford, NC · overall 4/5
• Stonecreek Health and Rehabilitation — Asheville, NC · overall 3/5
• Tarboro Health and Rehabilitation LLC — Tarboro, NC · overall 5/5
• The Lodge at Mills River — Mills River, NC · overall 5/5
• The Lodge at Rocky Mount Health and Rehabilitation — Rocky Mount, NC · overall 3/5

Listed by state, then facility name — not a ranking. Showing 8 of the 17 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
• "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
• "How do you protect residents' privacy, both in their medical records and in day-to-day care?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the North Carolina midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 37% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Flat Rock →