Pruitthealth- Conway at Conway Medical Center
2379 Cypress Circle, Conway, SC 29526 · Horry County · 88 certified beds · avg 81 residents/day · certified since Jun 16, 1989
Part of chain: PRUITTHEALTH (95 facilities, chain avg rating 2.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (21)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 8, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| May 8, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| May 13, 2025 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 13, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| May 13, 2025 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| May 13, 2025 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| May 13, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| May 13, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| May 13, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| May 13, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jul 27, 2023 | F · Potential for harm, facility-wide | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jul 27, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 27, 2023 | F · Potential for harm, facility-wide | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. |
| Jul 27, 2023 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Jul 27, 2023 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Jul 27, 2023 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jul 27, 2023 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Jul 27, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jul 27, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jul 27, 2023 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Jul 27, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 11 | 0 | F |
| 2025 | 8 | 0 | F |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | South Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.41 | 4.08 | 3.95 | bottom 25% in South Carolina; bottom 32% in the U.S. |
| Registered Nurse hours | 0.81 | 0.67 | 0.69 | top 20% in South Carolina; top 27% in the U.S. |
| Weekend total nurse staffing | 2.90 | 3.55 | 3.50 | bottom 19% in South Carolina; bottom 26% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.51 | 0.41 | 0.48 | top 21% in South Carolina; top 32% in the U.S. |
| Total nursing staff turnover (%) | 62.4 | 45.9 | 45.8 | bottom 13% in South Carolina; bottom 13% in the U.S. |
| RN turnover (%) | 50.0 | 42.1 | 42.9 | bottom 38% in South Carolina; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.30, RN 0.78, weekend 2.80. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| J Paige Pruitt Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/22/2021 |
| Lisa P Hamby Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/22/2021 |
| Neil L Pruitt Jr Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/22/2021 |
| NWP 2020 Child Tr Fbo Neil L Pruitt Jr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 08/12/2020 |
| Pruitt, Neil | Individual | Direct Ownership Interest | NOT APPLICABLE | 11/27/2013 |
| Uhs- Pruitt Holdings INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 09/04/2019 |
| United Health Services INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 09/04/2018 |
| United Health Services of South Carolina INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 09/04/2018 |
| J Paige Pruitt Trust | Organization | ADP of the SNF | NOT APPLICABLE | 06/22/2021 |
| Lisa P Hamby Trust | Organization | ADP of the SNF | NOT APPLICABLE | 06/22/2021 |
| Neil L Pruitt Jr Trust | Organization | ADP of the SNF | NOT APPLICABLE | 06/22/2021 |
| Pruitt, Nancy | Individual | Corporate Officer | NOT APPLICABLE | 11/27/2013 |
| Pruitt, Neil | Individual | Corporate Officer | NOT APPLICABLE | 11/27/2013 |
| Pruitthealth Consulting Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 11/26/2013 |
| Robbins, Cindy | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/23/2024 |
| Robbins, Cindy | Individual | ADP of the SNF | NOT APPLICABLE | 03/28/2025 |
| Small, Philip | Individual | Corporate Director | NOT APPLICABLE | 11/27/2013 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Oak View Health and Rehabilitation | 5.0 mi | Conway, SC | ★☆☆☆☆ | 1/5 | |
| Compass Post Acute Rehabilitation | 6.5 mi | Conway, SC | ★★★★★ | 4/5 | |
| Angel Oak Nursing and Rehabilitation Center, LLC | 6.9 mi | Myrtle Beach, SC | ★★★★☆ | 4/5 | |
| Brightwater Skilled Nursing Center | 9.3 mi | Myrtle Beach, SC | ★★★★☆ | 3/5 | |
| Myrtle Beach Manor | 11.5 mi | Myrtle Beach, SC | ★★★☆☆ | 3/5 | |
| NHC Healthcare - Garden City | 12.3 mi | Garden City, SC | ★★★★☆ | 4/5 | |
| Loris Rehab and Nursing Center, LLC | 19.8 mi | Loris, SC | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 425173.