The Greens at Hendersonville

How to file a complaint about care →

2 fines totaling $101,733, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.35, RN 0.85, weekend 3.08.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.35 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 6 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain CCH Healthcare — 33 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• The Greens at Hickory — Hickory, NC · overall 2/5
• The Greens at Lincolnton — Lincolnton, NC · overall 2/5
• The Greens at Maple Leaf — Statesville, NC · overall 4/5
• The Greens at Pinehurst Rehabilitation & Living Ce — Pinehurst, NC · overall 3/5
• The Greens at Spruce Pines — Spruce Pine, NC · overall 3/5
• The Greens at Viewmont — Hickory, NC · overall 2/5
• The Greens at Weaverville — Weaverville, NC · overall 4/5
• Valley Nursing and Rehabilitation Center — Taylorsville, NC · overall 1/5abuse

Listed by state, then facility name — not a ranking. Showing 8 of the 32 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your policy on physical restraints, and what alternatives do you try first?"
• "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 70% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Hendersonville →