Silver Oaks Health Campus

Name: Silver Oaks Health Campus
Address: 2011 CHAPA STREET, Columbus, IN, 47203, US
Telephone: 8123730787

2011 Chapa Street, Columbus, IN 47203 · Bartholomew County · 80 certified beds · avg 58 residents/day · certified since Aug 29, 2001

Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

$8,824

Fines, last 3 years

3.93

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Sep 9, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Aug 14, 2024 (Past Non-Compliance)

▲ Actual harm, one-off · May 8, 2024 · F-0687 · triggered by a complaint

The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.

Why it matters: Neglected feet can develop painful sores and infections, especially dangerous for residents with diabetes.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Apr 4, 2024 (Past Non-Compliance)

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 12, 2026	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
May 12, 2026	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
May 12, 2026	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
May 12, 2026	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 12, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Feb 10, 2026	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Apr 17, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Apr 17, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 17, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 17, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Apr 17, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 17, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 9, 2024	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 8, 2024	▲ G · Actual harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. · from a complaint
May 8, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
May 8, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
May 8, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 8, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Feb 14, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 5).

Year	Citations	Serious (G–L)	Worst severity that year
2024	7	2	G ▲
2025	6	0	D
2026	6	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $8,824.

Date	Type	Amount / length
Sep 9, 2024	Fine	$8,824

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.93	3.42	3.95	top 17% in Indiana; top 42% in the U.S.
Registered Nurse hours	0.87	0.62	0.69	top 16% in Indiana; top 23% in the U.S.
Weekend total nurse staffing	3.73	3.01	3.50	top 11% in Indiana; top 32% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.85	0.47	0.48	top 6% in Indiana; top 9% in the U.S.
Total nursing staff turnover (%)	35.5	45.9	45.8	top 19% in Indiana; top 25% in the U.S.
RN turnover (%)	25.0	40.4	42.9	top 22% in Indiana; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.80, RN 1.06, weekend 4.56. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Henry County Memorial Hospital	Organization	5% or Greater Direct Ownership Interest	100%	11/01/2014
American Healthcare Reit Holdings LP	Organization	ADP of the SNF	NOT APPLICABLE	11/21/2025
American Healthcare Reit INC	Organization	ADP of the SNF	NOT APPLICABLE	11/21/2025
Cole, Pamela	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2022
Cole, Pamela	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2022
Continental Merger Sub LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2021
Davis, David	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	10/10/2025
Dynes, Sheldon	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2013
Dynes, Sheldon	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2013
Gahc3 Trilogy JV LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/21/2025
Gahc4 Trilogy JV LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/21/2025
Mustaklem, Marwan	Individual	Operational/Managerial Control	NOT APPLICABLE	04/15/2025
Mustaklem, Marwan	Individual	ADP of the SNF	NOT APPLICABLE	04/15/2025
Paragon Outpatient Rehabilitation Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2015
Pidgeon, John	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2013
Pidgeon, John	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2013
Ring, Brian	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/01/2022
Ring, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2022
Shore, Marion	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2013
Shore, Marion	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How is routine foot care handled here, and does a podiatrist visit regularly?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Willow Crossing Health & Rehabilitation Center	0.5 mi	Columbus, IN	★★☆☆☆	2/5	abuse
Four Seasons Retirement Center	2.5 mi	Columbus, IN	★★★★★	5/5
Hickory Creek at Columbus	2.7 mi	Columbus, IN	★★★★☆	4/5
Belmont Health & Rehabilitation, the	6.0 mi	Columbus, IN	★★☆☆☆	3/5
Miller's Merry Manor	8.1 mi	Hope, IN	★★★☆☆	3/5
Compass Park	17.3 mi	Franklin, IN	★★★★★	5/5
Homeview Center of Franklin	17.4 mi	Franklin, IN	★★★★★	5/5
Brown County Health and Living Community	18.3 mi	Nashville, IN	★★★★★	5/5
Otterbein Franklin Seniorlife Comm Res & Com Care	18.5 mi	Franklin, IN	★★★☆☆	3/5
Especially Kidz Health & Rehab	18.8 mi	Shelbyville, IN	★★★☆☆	4/5
Willows of Shelbyville	18.8 mi	Shelbyville, IN	★★☆☆☆	2/5
Franklin Meadows	18.9 mi	Franklin, IN	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Columbus →

Facility data as of CMS processing date 2026-08-01. CCN 155693.

The Care File

Visit checklist — Silver Oaks Health Campus

2011 Chapa Street, Columbus, IN 47203 · 8123730787

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $8,824

Most serious findings on record:

▲ Sep 9, 2024 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ May 8, 2024 (F-0687, Actual harm, one-off): The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How is routine foot care handled here, and does a podiatrist visit regularly?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155693 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)