Sanatoga Center

Name: Sanatoga Center
Address: 225 EVERGREEN ROAD, Pottstown, PA, 19464, US
Telephone: 6103231800

225 Evergreen Road, Pottstown, PA 19464 · Montgomery County · 130 certified beds · avg 115 residents/day · certified since Jul 23, 1993

Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.36

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 26, 2026	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Jun 26, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 25, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jul 25, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 25, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 25, 2025	C · Minimal risk, facility-wide	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 2, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Aug 16, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 16, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 8, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
May 28, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jan 23, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Nov 5, 2023	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (4 → 2).

Year	Citations	Worst severity that year
2023	1	E
2024	6	F
2025	4	D
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.36	3.94	3.95	bottom 33% in Pennsylvania; bottom 29% in the U.S.
Registered Nurse hours	0.83	0.80	0.69	top 32% in Pennsylvania; top 25% in the U.S.
Weekend total nurse staffing	3.00	3.58	3.50	bottom 29% in Pennsylvania; bottom 31% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.66	0.56	0.48	top 26% in Pennsylvania; top 19% in the U.S.
Total nursing staff turnover (%)	45.2	44.5	45.8	bottom 48% in Pennsylvania; bottom 49% in the U.S.
RN turnover (%)	22.2	39.9	42.9	top 17% in Pennsylvania; top 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.34, RN 0.83, weekend 2.98. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 2/5 · short-stay residents: 5/5

Who owns this facility

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
Fc-Gen Operations Investment LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Gen Operations I LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Gen Operations II LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Genesis Healthcare INC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Healthcare LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Genesis Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Operations LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Genesis Pa Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2011
GHC Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Sun Healthcare Group INC	Organization	5% or Greater Indirect Ownership Interest	—	05/01/2023
Whitman, Arnold	Individual	5% or Greater Indirect Ownership Interest	—	05/01/2023
Berg, Michael	Individual	Corporate Officer	NOT APPLICABLE	12/01/2012
Genesis Operations LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/07/2025
Morris, Diane	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2024
Mundell, Gail	Individual	Operational/Managerial Control	NOT APPLICABLE	02/20/2023
Mundell, Gail	Individual	ADP of the SNF	NOT APPLICABLE	02/20/2023
Whitman, Arnold	Individual	Corporate Director	NOT APPLICABLE	12/31/2011
Whitman, Arnold	Individual	Corporate Officer	NOT APPLICABLE	12/31/2011

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Manatawny Center for Rehabilitation and Nursing	2.3 mi	Pottstown, PA	★★★☆☆	3/5
Pottstown Skilled Nursing and Rehabilitation Cente	3.1 mi	Pottstown, PA	★☆☆☆☆	3/5
Southeastern Pennsylvania Veteran's Center	4.4 mi	Spring City, PA	★★★★★	3/5
Frederick Living - Cedarwood	5.2 mi	Frederick, PA	★★★★★	5/5
Parkhouse Rehabilitation and Nursing Center	6.4 mi	Royersford, PA	★★☆☆☆	2/5
Kadima Rehabilitation & Nursing at Pottstown	7.0 mi	Pottstown, PA	★☆☆☆☆	1/5
Phoenix Center for Rehabilitation and Nursing,the	8.7 mi	Phoenixville, PA	★★☆☆☆	1/5
Peter Becker Community	10.3 mi	Harleysville, PA	★★★★☆	4/5
Rehab at Shannondell	11.6 mi	Audubon, PA	★★★★☆	4/5
Pennsburg Manor	12.0 mi	Pennsburg, PA	★★★★☆	4/5
Meadowood	12.1 mi	Lansdale, PA	★★★★★	5/5
Dock Terrace	12.9 mi	Lansdale, PA	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Pottstown →

Facility data as of CMS processing date 2026-08-01. CCN 395904.

The Care File

Visit checklist — Sanatoga Center

225 Evergreen Road, Pottstown, PA 19464 · 6103231800

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 395904 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)