Rolla Presbyterian Manor
1200 Homelife Plaza, Rolla, MO 65401 · Phelps County · 30 certified beds · avg 27 residents/day · certified since Jul 1, 1994
Part of chain: PRESBYTERIAN MANORS OF MID-AMERICA (13 facilities, chain avg rating 3.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (8)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 6, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 6, 2025 | F · Potential for harm, facility-wide | The facility did not dispose of garbage and refuse properly. |
| Jan 26, 2024 | E · Potential for harm, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jan 26, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jan 26, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 21, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 21, 2022 | E · Potential for harm, repeated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Dec 21, 2022 | C · Minimal risk, facility-wide | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 3 | 0 | F |
| 2024 | 3 | 0 | E |
| 2025 | 2 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.70 | 3.66 | 3.95 | top 14% in Missouri; top 18% in the U.S. |
| Registered Nurse hours | 1.14 | 0.49 | 0.69 | top 2% in Missouri; top 11% in the U.S. |
| Weekend total nurse staffing | 4.34 | 3.22 | 3.50 | top 11% in Missouri; top 15% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.64 | 0.33 | 0.48 | top 5% in Missouri; top 20% in the U.S. |
| Total nursing staff turnover (%) | 53.3 | 56.0 | 45.8 | top 40% in Missouri; bottom 29% in the U.S. |
| RN turnover (%) | 33.3 | 47.8 | 42.9 | top 26% in Missouri; top 33% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.49, RN 1.09, weekend 4.14. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Presbyterian Manors INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 03/30/1989 |
| Brennecke, Gary | Individual | Corporate Director | NOT APPLICABLE | 07/01/2015 |
| Caudill, Ann | Individual | W-2 Managing Employee | NOT APPLICABLE | 03/31/2011 |
| Caudill, Ann | Individual | Corporate Director | NOT APPLICABLE | 03/31/2011 |
| Cook, James | Individual | Corporate Director | NOT APPLICABLE | 07/01/2012 |
| Goodwin, John | Individual | Corporate Director | NOT APPLICABLE | 07/01/2018 |
| Hind, Sherry | Individual | Corporate Officer | NOT APPLICABLE | 07/01/1989 |
| McKell, Elizabeth | Individual | Corporate Director | NOT APPLICABLE | 07/01/2012 |
| Miller, Joan | Individual | Corporate Officer | NOT APPLICABLE | 09/01/1997 |
| Morrison, Aaron | Individual | Corporate Director | NOT APPLICABLE | 07/01/2015 |
| Nelson, Eleanor | Individual | Corporate Director | NOT APPLICABLE | 07/01/2010 |
| Owens, Melanie | Individual | Corporate Officer | NOT APPLICABLE | 07/10/2017 |
| Presbyterian Manors of Mid-America INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/30/1989 |
| Shogren, Bruce | Individual | Corporate Officer | NOT APPLICABLE | 08/05/1996 |
| Taylor, William | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2015 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can I see where garbage is stored and how often it's removed?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Aurora Health and Rehabilitation | 0.4 mi | Rolla, MO | ★★☆☆☆ | 3/5 | |
| Cedar Pointe | 1.5 mi | Rolla, MO | ★☆☆☆☆ | 3/5 | |
| Phelps Health | 1.8 mi | Rolla, MO | ★★★★★ | 5/5 | |
| Silverstone Place | 1.8 mi | Rolla, MO | ★★★☆☆ | 4/5 | |
| St James Living Center | 8.5 mi | Saint James, MO | ★★★☆☆ | 4/5 | |
| Maries Manor | 19.4 mi | Vienna, MO | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 265580.