Phelps Health
1000 W Tenth St, Rolla, MO 65401 · Phelps County · 20 certified beds · avg 10 residents/day · certified since Jun 30, 1988
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (1)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 28, 2023 | D · Potential for harm, one-off | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 8.21 | 3.66 | 3.95 | top 1% in Missouri; top 1% in the U.S. |
| Registered Nurse hours | 5.47 | 0.49 | 0.69 | top 1% in Missouri; top 1% in the U.S. |
| Weekend total nurse staffing | 7.44 | 3.22 | 3.50 | top 1% in Missouri; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 4.47 | 0.33 | 0.48 | top 1% in Missouri; top 1% in the U.S. |
| Total nursing staff turnover (%) | 50.0 | 56.0 | 45.8 | top 32% in Missouri; bottom 38% in the U.S. |
| RN turnover (%) | 41.7 | 47.8 | 42.9 | top 41% in Missouri; top 50% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 7.56, RN 5.03, weekend 6.84. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Phelps County Clerk | Organization | Direct Ownership Interest | NOT APPLICABLE | 06/30/1988 |
| Association for Professionals in Infection Control & Epidemiology, | Organization | ADP of the SNF | NOT APPLICABLE | 04/23/2024 |
| Aya Healthcare, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 06/27/2020 |
| Bass, Annie | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/01/2021 |
| Bass, Annie | Individual | Corporate Director | NOT APPLICABLE | 04/01/2021 |
| Bass, Annie | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2021 |
| Bruno, Kimberley | Individual | Corporate Officer | NOT APPLICABLE | 08/26/2022 |
| Bruno, Kimberley | Individual | ADP of the SNF | NOT APPLICABLE | 08/26/2022 |
| Cook, Jana | Individual | Corporate Officer | NOT APPLICABLE | 03/07/2014 |
| Cook, Jana | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/07/2014 |
| Cook, Jana | Individual | ADP of the SNF | NOT APPLICABLE | 03/07/2014 |
| Elgin, Richard | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2022 |
| Elgin, Richard | Individual | Corporate Director | NOT APPLICABLE | 06/01/2022 |
| Elgin, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2022 |
| Graham, Mary | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/23/2026 |
| Graham, Mary | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/23/2026 |
| Gueco, Gerardo Ismael | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Gueco, Gerardo Ismael | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Heavin, Keri | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2016 |
| Heavin, Keri | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2016 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Cedar Pointe | 0.6 mi | Rolla, MO | ★☆☆☆☆ | 3/5 | |
| Silverstone Place | 1.5 mi | Rolla, MO | ★★★☆☆ | 4/5 | |
| Rolla Presbyterian Manor | 1.8 mi | Rolla, MO | ★★★★★ | 4/5 | |
| Aurora Health and Rehabilitation | 2.1 mi | Rolla, MO | ★★☆☆☆ | 3/5 | |
| St James Living Center | 10.2 mi | Saint James, MO | ★★★☆☆ | 4/5 | |
| Maries Manor | 18.8 mi | Vienna, MO | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 265327.