Regency Nursing and Rehabilitation Center
1550 Raydale Drive, Louisvile, KY 40219 · Jefferson County · 110 certified beds · avg 105 residents/day · certified since Sep 1, 1991
Part of chain: ENCORE HEALTH PARTNERS (12 facilities, chain avg rating 3.6★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Aug 2, 2024 · F-0656 · triggered by a complaint
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 30, 2023 (Past Non-Compliance)
▲ Immediate jeopardy, one-off · Aug 2, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 30, 2023 (Past Non-Compliance)
▲ Immediate jeopardy, one-off · Aug 23, 2019 · F-0580
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 2, 2020 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Aug 23, 2019 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Oct 16, 2019 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Aug 23, 2019 · F-0609
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Why it matters: When incidents aren't reported promptly, abusers may continue harming residents and outside authorities can't step in.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Oct 16, 2019 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Aug 23, 2019 · F-0610
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Why it matters: When allegations aren't investigated, harm to residents can continue unchecked.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Oct 16, 2019 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Aug 23, 2019 · F-0656
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 2, 2020 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Aug 23, 2019 · F-0657
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Why it matters: Delays or gaps in care planning mean staff may work without a clear, current roadmap for the resident's daily care and treatment.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 2, 2020 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Aug 23, 2019 · F-0678
The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 2, 2020 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Aug 23, 2019 · F-0695
The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Why it matters: Mistakes in breathing care can quickly become life-threatening for residents who depend on oxygen or equipment.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 2, 2020 (Deficient, Provider has date of correction)
All citations in the current public record (21)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 15, 2026 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 2, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Aug 2, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Aug 2, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 2, 2024 | E · Potential for harm, repeated | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · from a complaint |
| Aug 23, 2019 | ▲ J · Immediate jeopardy, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Aug 23, 2019 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Aug 23, 2019 | ▲ J · Immediate jeopardy, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Aug 23, 2019 | ▲ J · Immediate jeopardy, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Aug 23, 2019 | ▲ J · Immediate jeopardy, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 23, 2019 | ▲ J · Immediate jeopardy, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Aug 23, 2019 | ▲ J · Immediate jeopardy, one-off | The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. |
| Aug 23, 2019 | ▲ J · Immediate jeopardy, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Aug 23, 2019 | ▲ J · Immediate jeopardy, one-off | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. |
| Aug 23, 2019 | ▲ J · Immediate jeopardy, one-off | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. |
| Aug 23, 2019 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Aug 23, 2019 | ▲ G · Actual harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Aug 23, 2019 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 23, 2019 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Aug 23, 2019 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Aug 23, 2019 | D · Potential for harm, one-off | The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (4 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 16 | 12 | J ▲ |
| 2024 | 4 | 2 | J ▲ |
| 2026 | 1 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $10,039.
| Date | Type | Amount / length |
|---|---|---|
| Aug 2, 2024 | Fine | $10,039 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Kentucky avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.81 | 3.71 | 3.95 | bottom 11% in Kentucky; bottom 8% in the U.S. |
| Registered Nurse hours | 0.94 | 0.74 | 0.69 | top 18% in Kentucky; top 19% in the U.S. |
| Weekend total nurse staffing | 2.64 | 3.27 | 3.50 | bottom 21% in Kentucky; bottom 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.00 | 0.53 | 0.48 | top 6% in Kentucky; top 6% in the U.S. |
| Total nursing staff turnover (%) | 36.6 | 46.4 | 45.8 | top 20% in Kentucky; top 28% in the U.S. |
| RN turnover (%) | 18.5 | 41.8 | 42.9 | top 9% in Kentucky; top 12% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.22, RN 1.08, weekend 3.03. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Encore Investors 2 LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/20/2023 |
| Encore Parent Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/20/2023 |
| Grinspan, Eli | Individual | 5% or Greater Indirect Ownership Interest | — | 10/20/2023 |
| Grinspan, Isaac | Individual | 5% or Greater Indirect Ownership Interest | — | 10/20/2023 |
| Rubenstein, David | Individual | 5% or Greater Indirect Ownership Interest | — | 10/20/2023 |
| 1550 Raydale Drive Realty | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 10/20/2023 |
| 1550 Raydale Drive Realty | Organization | ADP of the SNF | NOT APPLICABLE | 10/20/2023 |
| Balt M4 LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/20/2023 |
| Bloom, David | Individual | ADP of the SNF | NOT APPLICABLE | 10/20/2023 |
| Dwight Mortgage Trust LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 09/05/2025 |
| Encore Health Partners 2 LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/20/2023 |
| Encore Health Partners 2 LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/12/2025 |
| Encore Realty 2 LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/20/2023 |
| Fischel, Mayer | Individual | Corporate Officer | NOT APPLICABLE | 10/20/2023 |
| Fischel, Mayer | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/20/2023 |
| Fischel, Mayer | Individual | ADP of the SNF | NOT APPLICABLE | 10/20/2023 |
| Gefner Family Holding LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/20/2023 |
| Gefner, David | Individual | ADP of the SNF | NOT APPLICABLE | 10/20/2023 |
| Grinspan, Eli | Individual | Corporate Officer | NOT APPLICABLE | 10/20/2023 |
| Grinspan, Eli | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/20/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Wesley Manor | 0.4 mi | Louisville, KY | ★★★★☆ | 4/5 | |
| Franciscan Health Care Center | 2.7 mi | Louisville, KY | ★★★☆☆ | 2/5 | |
| Klondike Nursing and Rehabilitation Center | 6.2 mi | Louisville, KY | ★★★★☆ | 3/5 | |
| Signature Healthcare of South Louisville | 6.5 mi | Louisville, KY | ★★★★☆ | 3/5 | |
| Glen Ridge Health Campus | 6.9 mi | Louisville, KY | ★★★★☆ | 3/5 | |
| Little Sisters of the Poor | 6.9 mi | Louisville, KY | ★★☆☆☆ | 3/5 | |
| Nazareth Home | 7.0 mi | Louisville, KY | ★★★★★ | 5/5 | |
| Cherokee Park Rehabilitation | 7.0 mi | Louisville, KY | ★★☆☆☆ | 2/5 | |
| Seneca Place | 7.1 mi | Louisville, KY | ★★★★★ | 4/5 | |
| Louisville East Post Acute | 7.3 mi | Louisville, KY | ★★★☆☆ | 2/5 | |
| The Springs at Stony Brook | 7.5 mi | Louisville, KY | ★★★★★ | 4/5 | |
| Signature Healthcare of East Louisville | 7.6 mi | Louisville, KY | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 185290.