Kentucky ›Louisville

Klondike Nursing and Rehabilitation Center

3802 Klondike Lane, Louisville, KY 40218 · Jefferson County · 62 certified beds · avg 61 residents/day · certified since Apr 1, 1992

Part of chain: ENCORE HEALTH PARTNERS (12 facilities, chain avg rating 3.6★)

3/5

Health inspection rating (on-site)

5

Serious findings on record

$33,062

Fines, last 3 years

2.70

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jan 23, 2024 · F-0657 · triggered by a complaint

The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.

Why it matters: Delays or gaps in care planning mean staff may work without a clear, current roadmap for the resident's daily care and treatment.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Feb 20, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Jan 23, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Feb 20, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Sep 6, 2019 · F-0656

The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Nov 21, 2019 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Sep 6, 2019 · F-0686

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Nov 21, 2019 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Sep 6, 2019 · F-0710

The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care.

Why it matters: A resident without proper physician oversight may go without medical direction for their treatment and medications.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Nov 21, 2019 (Deficient, Provider has date of correction)

All citations in the current public record (20)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 20, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Dec 20, 2024	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Jan 23, 2024	▲ G · Actual harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Jan 23, 2024	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jan 23, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jan 23, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Jan 23, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Sep 6, 2019	▲ G · Actual harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Sep 6, 2019	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Sep 6, 2019	▲ G · Actual harm, one-off	The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care.
Sep 6, 2019	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Sep 6, 2019	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Sep 6, 2019	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Sep 6, 2019	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Sep 6, 2019	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Sep 6, 2019	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Sep 6, 2019	D · Potential for harm, one-off	The facility did not observe each nurse aide's job performance or provide regular training as required.
Sep 6, 2019	D · Potential for harm, one-off	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Sep 6, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 6, 2019	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2019	13	3	G ▲
2024	7	2	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

2 fines totaling $33,062.

Date	Type	Amount / length
Dec 20, 2024	Fine	$6,900
Jan 23, 2024	Fine	$26,162

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Kentucky avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.70	3.71	3.95	bottom 7% in Kentucky; bottom 6% in the U.S.
Registered Nurse hours	0.55	0.74	0.69	bottom 39% in Kentucky; bottom 45% in the U.S.
Weekend total nurse staffing	2.39	3.27	3.50	bottom 8% in Kentucky; bottom 7% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.46	0.53	0.48	top 47% in Kentucky; top 38% in the U.S.
Total nursing staff turnover (%)	35.8	46.4	45.8	top 18% in Kentucky; top 26% in the U.S.
RN turnover (%)	41.7	41.8	42.9	bottom 44% in Kentucky; top 50% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.25, RN 0.66, weekend 2.88. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Encore Investors 2 LLC	Organization	5% or Greater Indirect Ownership Interest	—	10/20/2023
Encore Parent Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	10/20/2023
Grinspan, Eli	Individual	5% or Greater Indirect Ownership Interest	—	10/20/2023
Grinspan, Isaac	Individual	5% or Greater Indirect Ownership Interest	—	10/20/2023
Rubenstein, David	Individual	5% or Greater Indirect Ownership Interest	—	10/20/2023
Zoberman, Sarah	Individual	Indirect Ownership Interest	NOT APPLICABLE	10/20/2023
3802 Klondike Lane Realty LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/20/2023
Balt M4 LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/20/2023
Blevins, Candace	Individual	Operational/Managerial Control	NOT APPLICABLE	12/20/2021
Blevins, Candace	Individual	ADP of the SNF	NOT APPLICABLE	12/20/2021
Bloom, David	Individual	ADP of the SNF	NOT APPLICABLE	10/20/2023
Cbre Capital Markets INC	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	10/20/2023
Encore Health Partners 2 LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/20/2023
Encore Health Partners 2 LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/06/2025
Encore Realty 2 LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/20/2023
Fischel, Mayer	Individual	Corporate Officer	NOT APPLICABLE	10/20/2023
Fischel, Mayer	Individual	Operational/Managerial Control	NOT APPLICABLE	10/20/2023
Fischel, Mayer	Individual	ADP of the SNF	NOT APPLICABLE	10/20/2023
Gefner Family Holding LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/20/2023
Gefner, David	Individual	ADP of the SNF	NOT APPLICABLE	10/20/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Who would be my family member's attending doctor here, and how often would they be seen?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"How do you make sure resident assessments are completed and submitted to the state on time?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Louisville East Post Acute	1.3 mi	Louisville, KY	★★★☆☆	2/5
Seneca Place	1.4 mi	Louisville, KY	★★★★★	4/5
The Springs at Stony Brook	2.0 mi	Louisville, KY	★★★★★	4/5
Cherokee Park Rehabilitation	2.7 mi	Louisville, KY	★★☆☆☆	2/5
Signature Healthcare of East Louisville	2.8 mi	Louisville, KY	★★☆☆☆	2/5
Sam Swope Care Center	3.4 mi	Masonic Home, KY	★★☆☆☆	2/5
Westport Place Health Campus	3.8 mi	Louisville, KY	★★★★★	4/5
Nazareth Home	4.0 mi	Louisville, KY	★★★★★	5/5
Jeffersontown Rehabilitation	4.0 mi	Jeffersontown, KY	★★★★★	5/5
Highlands Nursing and Rehabilitation	4.2 mi	Louisville, KY	★★☆☆☆	2/5
Lyndon Crossing, LLC	4.3 mi	Louisville, KY		—/5	SFF
The Episcopal Church Home	4.6 mi	Louisville, KY	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Louisville →

Facility data as of CMS processing date 2026-08-01. CCN 185333.

The Care File

Visit checklist — Klondike Nursing and Rehabilitation Center

3802 Klondike Lane, Louisville, KY 40218 · 5024521579

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $33,062

Most serious findings on record:

▲ Jan 23, 2024 (F-0657, Actual harm, one-off): The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
▲ Jan 23, 2024 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Sep 6, 2019 (F-0656, Actual harm, one-off): The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Questions for the administrator:

☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Who would be my family member's attending doctor here, and how often would they be seen?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "How do you make sure resident assessments are completed and submitted to the state on time?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 185333 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)