River Glen Health Care Center

Name: River Glen Health Care Center
Address: 162 SOUTH BRITAIN RD, Southbury, CT, 06488, US
Telephone: 2032649600

162 South Britain Rd, Southbury, CT 06488 · Naugatuck Vly County · 120 certified beds · avg 111 residents/day · certified since Mar 31, 1974

Part of chain: CAREONE (37 facilities, chain avg rating 3.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.91

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (27)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 15, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 15, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 15, 2025	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 15, 2025	B · Minimal risk, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 7, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jul 7, 2025	D · Potential for harm, one-off	The facility did not protect residents from being involuntarily separated — kept apart from other residents, kept out of their own room, or confined to their room. Isolating a resident this way is a form of mistreatment. · from a complaint
Jul 7, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jul 7, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Mar 31, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Dec 22, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Dec 22, 2023	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Dec 22, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Dec 22, 2023	B · Minimal risk, repeated	The facility did not have enough staff with the right skills to meet the mental and behavioral health needs of its residents, such as those living with dementia or depression.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 10).

Year	Citations	Worst severity that year
2021	8	D
2023	4	D
2025	15	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Connecticut avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.91	3.80	3.95	top 33% in Connecticut; top 43% in the U.S.
Registered Nurse hours	0.84	0.70	0.69	top 25% in Connecticut; top 25% in the U.S.
Weekend total nurse staffing	3.45	3.43	3.50	top 37% in Connecticut; top 44% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.48	0.46	0.48	top 35% in Connecticut; top 36% in the U.S.
Total nursing staff turnover (%)	39.6	37.4	45.8	bottom 40% in Connecticut; top 35% in the U.S.
RN turnover (%)	33.3	38.6	42.9	top 36% in Connecticut; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.71, RN 0.79, weekend 3.28. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Care Holdings, LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/30/2002
Care Realty, LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/30/2002
Des-C 2009 Grat	Organization	5% or Greater Indirect Ownership Interest	—	06/30/2017
Straus, Daniel	Individual	5% or Greater Indirect Ownership Interest	—	04/30/2002
Thci Company, LLC	Organization	5% or Greater Direct Ownership Interest	100%	04/30/2002
Thci Holding Company, LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/30/2002
Baruch, David	Individual	W-2 Managing Employee	NOT APPLICABLE	12/01/2021
Baruch, David	Individual	Corporate Officer	NOT APPLICABLE	12/01/2021
Healthbridge Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/28/2003

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Pomperaug Woods Health Center	2.0 mi	Southbury, CT	★★★★☆	3/5
Lutheran Home of Southbury INC	3.3 mi	Southbury, CT	★★★☆☆	3/5
Stone Bridge Center for Health & Rehabilitation	5.7 mi	Newtown, CT	★★★★☆	3/5
Complete Care at Middlebury	8.3 mi	Middlebury, CT	★★★★★	5/5
Bethel Health Care Center	8.8 mi	Bethel, CT	★★★★☆	4/5
Shady Knoll Center for Health & Rehabilitation	10.3 mi	Seymour, CT	★★☆☆☆	2/5
Complete Care at Glendale	10.5 mi	Naugatuck, CT	★★★★☆	3/5
Beacon Brook Center for Health & Rehabilitation	10.7 mi	Naugatuck, CT	★★☆☆☆	2/5
Apple Rehab Watertown	10.8 mi	Watertown, CT	★★★★☆	4/5
Civita Care Center at Danbury	11.3 mi	Danbury, CT	★★☆☆☆	2/5	abuse
Autumn Lake Healthcare at Glen Hill	11.4 mi	Danbury, CT	★★★★☆	3/5
Waterbury Center for Nursing & Rehabilitation LLC	11.4 mi	Waterbury, CT	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Southbury →

Facility data as of CMS processing date 2026-08-01. CCN 075241.

The Care File

Visit checklist — River Glen Health Care Center

162 South Britain Rd, Southbury, CT 06488 · 2032649600

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 075241 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)