Harbour Health Center
23013 Westchester Blvd, Port Charlotte, FL 33980 · Charlotte County · 104 certified beds · avg 79 residents/day · certified since Jul 1, 1986
Part of chain: HEALTHPEAK PROPERTIES, INC. (15 facilities, chain avg rating 3.5★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jul 8, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Aug 8, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (15)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 26, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Dec 30, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Jul 8, 2025 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint |
| Feb 8, 2024 | E · Potential for harm, repeated | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Feb 8, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Feb 8, 2024 | D · Potential for harm, one-off | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. |
| Feb 8, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Feb 8, 2024 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Feb 8, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 10, 2022 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Mar 10, 2022 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Mar 10, 2022 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 3 | 0 | D |
| 2024 | 6 | 0 | E |
| 2025 | 5 | 1 | G ▲ |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $35,597.
| Date | Type | Amount / length |
|---|---|---|
| Jul 8, 2025 | Fine | $28,915 |
| Feb 8, 2024 | Fine | $6,682 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.75 | 4.03 | 3.95 | top 11% in Florida; top 17% in the U.S. |
| Registered Nurse hours | 1.19 | 0.76 | 0.69 | top 10% in Florida; top 10% in the U.S. |
| Weekend total nurse staffing | 4.04 | 3.68 | 3.50 | top 17% in Florida; top 22% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.59 | 0.53 | 0.48 | top 32% in Florida; top 24% in the U.S. |
| Total nursing staff turnover (%) | 28.2 | 41.4 | 45.8 | top 19% in Florida; top 11% in the U.S. |
| RN turnover (%) | 40.7 | 46.0 | 42.9 | top 40% in Florida; top 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.81, RN 1.20, weekend 4.09. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| CCRC Opco Ventures, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/29/2014 |
| Arce, Noah | Individual | Corporate Officer | NOT APPLICABLE | 12/03/2024 |
| Arce, Noah | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/03/2024 |
| Arce, Noah | Individual | ADP of the SNF | NOT APPLICABLE | 05/27/2025 |
| Cheng, Patrick | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/31/2022 |
| Hess, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2020 |
| Life Care Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2020 |
| Life Care Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/09/2025 |
| Olfato, Blesilda | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Olfato, Blesilda | Individual | ADP of the SNF | NOT APPLICABLE | 04/10/2025 |
| Russo, Frank | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/31/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Solaris Healthcare Charlotte Harbor | 0.3 mi | Port Charlotte, FL | ★★★★☆ | 3/5 | |
| Charlotte Bay Rehab and Care Center | 0.4 mi | Port Charlotte, FL | ★☆☆☆☆ | 1/5 | |
| Village Place Healthcare and Rehabilitation Center | 2.1 mi | Port Charlotte, FL | ★★☆☆☆ | 1/5 | |
| Life Care Center of Punta Gorda | 3.3 mi | Punta Gorda, FL | ★★★☆☆ | 2/5 | |
| Douglas Jacobson State Veterans Nursing Home | 4.2 mi | Port Charlotte, FL | ★★★☆☆ | 2/5 | |
| Port Charlotte Rehabilitation Center | 4.6 mi | Port Charlotte, FL | ★☆☆☆☆ | 1/5 | |
| Sun Harbor Healthcare | 4.8 mi | Port Charlotte, FL | ★★★★☆ | 3/5 | |
| North Port Rehabilitation and Nursing Center | 11.8 mi | North Port, FL | ★★☆☆☆ | 2/5 | |
| Aviata at Englewood | 15.7 mi | Englewood, FL | ★★☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
All facilities in Port Charlotte →
Facility data as of CMS processing date 2026-08-01. CCN 105538.