Pruitthealth-Neuse

How to file a complaint about care →

4 fines totaling $88,115, plus 2 Medicare payment denial periods.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.80, RN 0.59, weekend 2.14.Comparing with Medicare Care Compare? Care Compare shows the raw figure (2.80 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 5 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Pruitthealth — 95 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Pruitthealth-Raleigh — Raleigh, NC · overall 3/5
• Pruitthealth-Rockingham — Rockingham, NC · overall 4/5
• Pruitthealth-Town Center — Harrisburg, NC · overall 3/5
• Pruitthealth-Trent — New Bern, NC · overall 1/5
• Pruitthealth-Union Pointe — Monroe, NC · overall 1/5
• The Oaks-Brevard — Brevard, NC · overall 2/5
• Pruitthealth - Pickens — Six Mile, SC · overall 5/5
• Pruitthealth- Aiken — Aiken, SC · overall 1/5

Listed by state, then facility name — not a ranking. Showing 8 of the 94 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
• "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
• "What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
• "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the North Carolina midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 38% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in New Bern →