Grantsbrook Nursing and Rehabilitation Center

Name: Grantsbrook Nursing and Rehabilitation Center
Address: 290 Keel Road, Grantsboro, NC, 28529, US
Telephone: 2527455005

290 Keel Road, Grantsboro, NC 28529 · Pamlico County · 96 certified beds · avg 68 residents/day · certified since Oct 13, 1988

Part of chain: PRINCIPLE LONG TERM CARE (40 facilities, chain avg rating 3.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.46

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 2, 2026	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential. · from a complaint
May 12, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 12, 2025	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · from a complaint
May 12, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 4, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 4, 2024	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Apr 4, 2024	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Apr 4, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 4, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Apr 4, 2024	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 1).

Year	Citations	Worst severity that year
2024	6	E
2025	3	D
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.46	4.01	3.95	bottom 34% in North Carolina; bottom 35% in the U.S.
Registered Nurse hours	0.68	0.64	0.69	top 29% in North Carolina; top 38% in the U.S.
Weekend total nurse staffing	2.99	3.56	3.50	bottom 26% in North Carolina; bottom 31% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.47	0.41	0.48	top 27% in North Carolina; top 36% in the U.S.
Total nursing staff turnover (%)	42.0	49.0	45.8	top 34% in North Carolina; top 42% in the U.S.
RN turnover (%)	41.7	45.7	42.9	top 42% in North Carolina; top 50% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.25, RN 0.64, weekend 2.81. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Boice, Gale	Individual	Corporate Officer	NOT APPLICABLE	03/05/2018
Boice, Gale	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	11/19/2025
Burrell, James	Individual	Operational/Managerial Control	NOT APPLICABLE	05/06/2024
Burrell, James	Individual	ADP of the SNF	NOT APPLICABLE	05/16/2025
Hill, Raymond	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2011
Johnson, Dianne	Individual	Corporate Officer	NOT APPLICABLE	01/01/2011
Karstetter, Brian	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/15/2018
Karstetter, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	05/15/2018
Lamsal, Suman	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Lamsal, Suman	Individual	ADP of the SNF	NOT APPLICABLE	05/16/2025
Principle Long Term Care, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2011
Principle Long Term Care, INC.	Organization	ADP of the SNF	NOT APPLICABLE	04/10/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Riverpoint Crest Nursing and Rehabilitation Center	12.2 mi	New Bern, NC	★★★☆☆	3/5
Pruitthealth-Trent	14.0 mi	New Bern, NC	★☆☆☆☆	1/5
Pruitthealth-Neuse	14.1 mi	New Bern, NC	★★☆☆☆	2/5
Bayview Nursing & Rehabilitation Center	15.9 mi	New Bern, NC	★★★★☆	4/5
Cherry Point Bay Nursing and Rehabilitation Center	18.3 mi	Havelock, NC	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Grantsboro →

Facility data as of CMS processing date 2026-08-01. CCN 345292.

The Care File

Visit checklist — Grantsbrook Nursing and Rehabilitation Center

290 Keel Road, Grantsboro, NC 28529 · 2527455005

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345292 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)