Pruitthealth-Rockingham

Name: Pruitthealth-Rockingham
Address: 804 South Long Drive, Rockingham, NC, 28379, US
Telephone: 9109974493

804 South Long Drive, Rockingham, NC 28379 · Richmond County · 120 certified beds · avg 75 residents/day · certified since Jun 21, 1991

Part of chain: PRUITTHEALTH (95 facilities, chain avg rating 2.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.60

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 14, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 24, 2025	E · Potential for harm, repeated	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Feb 24, 2025	E · Potential for harm, repeated	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Feb 24, 2025	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Feb 24, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint
Feb 24, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Feb 24, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 24, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Feb 24, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 24, 2025	B · Minimal risk, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Nov 16, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 1).

Year	Citations	Worst severity that year
2023	11	E
2025	9	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.60	4.01	3.95	bottom 45% in North Carolina; bottom 42% in the U.S.
Registered Nurse hours	0.68	0.64	0.69	top 28% in North Carolina; top 38% in the U.S.
Weekend total nurse staffing	3.04	3.56	3.50	bottom 31% in North Carolina; bottom 33% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.39	0.41	0.48	top 37% in North Carolina; top 50% in the U.S.
Total nursing staff turnover (%)	53.9	49.0	45.8	bottom 37% in North Carolina; bottom 27% in the U.S.
RN turnover (%)	62.5	45.7	42.9	bottom 25% in North Carolina; bottom 19% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.65, RN 0.69, weekend 3.08. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Hoang, Dustin	Individual	W-2 Managing Employee	NOT APPLICABLE	04/29/2021
Lapointe, Kimberly	Individual	W-2 Managing Employee	NOT APPLICABLE	06/21/2021
Olarte-Helbing, Marissa	Individual	W-2 Managing Employee	NOT APPLICABLE	03/21/2022
Pruitt, Neil	Individual	Corporate Director	NOT APPLICABLE	11/24/2009
Pruitt, Neil	Individual	Corporate Officer	NOT APPLICABLE	11/24/2009
Pruitt, Neil	Individual	Operational/Managerial Control	NOT APPLICABLE	11/24/2009
Pruitthealth INC	Organization	Operational/Managerial Control	NOT APPLICABLE	11/24/2009

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Richmond Pines Healthcare and Rehabilitation Cente	4.1 mi	Hamlet, NC	★★★☆☆	3/5
Wadesboro Health & Rehab Center	17.1 mi	Wadesboro, NC	★★★☆☆	3/5
Rehab Center of Cheraw	18.5 mi	Cheraw, SC		—/5	SFF
Anson Health and Rehabilitation	18.6 mi	Wadesboro, NC	★★★★★	5/5
Cheraw Healthcare	19.1 mi	Cheraw, SC	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Rockingham →

Facility data as of CMS processing date 2026-08-01. CCN 345378.

The Care File

Visit checklist — Pruitthealth-Rockingham

804 South Long Drive, Rockingham, NC 28379 · 9109974493

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345378 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)