Preston Residence

200 Sycamore Drive, West Grove, PA 19390 (opens Google Maps) · Chester County · (610) 869-6767· 38 certified beds · avg 28 residents/day · certified since May 19, 2004 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Jun 13, 2025

Serious findings on record

Fines, last 3 years

5.12

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.

Jun 13, 2025D · Potential for more than minimal harm, isolated
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
Jun 13, 2025D · Potential for more than minimal harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
Jun 13, 2025D · Potential for more than minimal harm, isolated
The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. F-0757

View all 6 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Jun 13, 2025	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Jun 13, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Jun 13, 2025	D · Potential for more than minimal harm, isolated	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
Jul 11, 2024	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Aug 30, 2023	D · Potential for more than minimal harm, isolated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Aug 30, 2023	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2023

2024

2025

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2023	2	D
2024	1	D
2025	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityPennsylvania averageU.S. average

Total nurse staffing (hours per resident per day)

5.12

3.94

3.95

Registered Nurse hours

1.02

0.80

0.69

Weekend total nurse staffing

4.71

3.58

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.12	3.94	3.95	top 11% in Pennsylvania; top 11% in the U.S.
Registered Nurse hours	1.02	0.80	0.69	top 19% in Pennsylvania; top 15% in the U.S.
Weekend total nurse staffing	4.71	3.58	3.50	top 10% in Pennsylvania; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.70	0.56	0.48	top 23% in Pennsylvania; top 16% in the U.S.
Total nursing staff turnover (%)	31.0	44.5	45.8	top 17% in Pennsylvania; top 16% in the U.S.
RN turnover (%)	33.3	39.9	42.9	top 37% in Pennsylvania; top 33% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.90, RN 0.98, weekend 4.50.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.90 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Preston Residence. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Jenner's Pond INC.	Organization	5% or Greater Direct Ownership Interest	100%	02/01/1998
Jenner's Pond INC.	Organization	5% or Greater Indirect Ownership Interest	100%	02/01/1998
Franiak, Kenneth	Individual	Corporate Officer	NOT APPLICABLE	08/09/2021
Franiak, Kenneth	Individual	Operational/Managerial Control	NOT APPLICABLE	08/09/2021
Jenner's Pond INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/1998
Jenner's Pond INC.	Organization	ADP of the SNF	NOT APPLICABLE	02/01/1998
Sharma, Navneet	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
Tracy, Georgine	Individual	Operational/Managerial Control	NOT APPLICABLE	02/13/2023
Tracy, Georgine	Individual	ADP of the SNF	NOT APPLICABLE	03/18/2025

All 9 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 31% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 42 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Twin Pines Health Care Center	4.3 mi	West Grove, PA	★★★★☆	3/5
Oxford Health Center	6.1 mi	Oxford, PA	★★★★☆	4/5
Kendal at Longwood	9.6 mi	Kennett Square, PA	★★★★★	5/5
Autumn Lake Healthcare at Calvert Manor	9.9 mi	Rising Sun, MD	★★★☆☆	3/5
Complete Care at Brackenville LLC	10.0 mi	Hockessin, DE	★★★★☆	3/5
Pike Creek Nursing & Rehabilitation Center	10.6 mi	Wilmington, DE	★★☆☆☆	1/5	SFF
Encore at Parkside	10.9 mi	Newark, DE	★★☆☆☆	1/5	SFF
Newport Meadows Health and Rehabilitation Center	11.2 mi	Christiana, PA	★★★☆☆	3/5
Newark Manor Nursing Home	11.3 mi	Newark, DE	★★★☆☆	2/5	abuse
Willowbrooke Court at Cokesbury Village	11.8 mi	Hockessin, DE	★★★★★	4/5
Regal Heights Healthcare & Rehab Center	12.5 mi	Hockessin, DE	★★☆☆☆	2/5	abuse
Cadia Rehabilitation Pike Creek	12.7 mi	Wilmington, DE	★★★★☆	3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Chester, PA — 20 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Southeastern Pennsylvania Veteran's Center — Spring City, PA · overall 5/5
St Martha Center for Rehabilitation & Healthcare — Downingtown, PA · overall 5/5
Tel Hai Retirement Community — Honey Brook, PA · overall 5/5
Wayne Center — Wayne, PA · overall 4/5
West Chester Rehabilitation and Healthcare Center — West Chester, PA · overall 2/5
Aventura at Pembrooke — West Chester, PA · overall 1/5
Barclay Friends — West Chester, PA · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in West Grove →

Facility data as of CMS processing date 2026-08-01. CCN 396090.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Preston Residence

200 Sycamore Drive, West Grove, PA 19390 · (610) 869-6767

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 31% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 396090 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)