Pleasant Valley Manor Care Center

Name: Pleasant Valley Manor Care Center
Address: 6814 SOBBIE ROAD, Liberty, MO, 64068, US
Telephone: 8167815277

6814 Sobbie Road, Liberty, MO 64068 · Clay County · 102 certified beds · avg 63 residents/day · certified since Aug 1, 1997

Part of chain: JUCKETTE FAMILY HOMES (6 facilities, chain avg rating 2.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

$24,235

Fines, last 3 years

3.96

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (24)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 5, 2025	E · Potential for harm, repeated	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Sep 5, 2025	E · Potential for harm, repeated	The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died.
Sep 5, 2025	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Sep 5, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 5, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 5, 2025	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Sep 5, 2025	D · Potential for harm, one-off	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.
Sep 5, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 5, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Sep 5, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Sep 5, 2024	D · Potential for harm, one-off	The facility did not observe each nurse aide's job performance or provide regular training as required.
Sep 25, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Sep 25, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jun 22, 2023	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jun 22, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 22, 2023	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Jun 22, 2023	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 22, 2023	E · Potential for harm, repeated	The facility did not honor residents' individual preferences, choices, values, and beliefs in their daily life and care.
Jun 22, 2023	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 22, 2023	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 22, 2023	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jun 22, 2023	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Jun 22, 2023	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jun 22, 2023	E · Potential for harm, repeated	The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 7).

Year	Citations	Worst severity that year
2023	13	E
2024	4	E
2025	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $24,235, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Sep 5, 2025	Fine	$24,235
Sep 5, 2025	Payment Denial	3 days from Oct 16, 2025

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Missouri avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.96	3.66	3.95	top 35% in Missouri; top 41% in the U.S.
Registered Nurse hours	0.48	0.49	0.69	top 38% in Missouri; bottom 35% in the U.S.
Weekend total nurse staffing	3.65	3.22	3.50	top 28% in Missouri; top 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.47	0.33	0.48	top 11% in Missouri; top 37% in the U.S.
Total nursing staff turnover (%)	32.7	56.0	45.8	top 5% in Missouri; top 19% in the U.S.
RN turnover (%)	0.0	47.8	42.9	top 1% in Missouri; top 1% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.58, RN 0.44, weekend 3.30. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Juckette, Joyce E	Individual	5% or Greater Direct Ownership Interest	100%	01/01/1999
Pleasant Valley Manor INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/03/2008
Biesenthal, Nichole	Individual	Operational/Managerial Control	NOT APPLICABLE	02/26/2024
Biesenthal, Nichole	Individual	ADP of the SNF	NOT APPLICABLE	02/26/2024
Hudlemeyer, Teresa	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Hudlemeyer, Teresa	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2021
Juckette Management Services INC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/03/2008
Juckette, Holly	Individual	Corporate Director	NOT APPLICABLE	11/03/2015
Juckette, Holly	Individual	Corporate Officer	NOT APPLICABLE	11/03/2015
Juckette, Holly	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2015
Juckette, Holly	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2015
Juckette, Joyce E	Individual	Corporate Director	NOT APPLICABLE	11/01/2013
Juckette, Joyce E	Individual	Corporate Officer	NOT APPLICABLE	11/03/2015
Juckette, Joyce E	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2015
Juckette, Joyce E	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2015
Mansour, Kristianna	Individual	Operational/Managerial Control	NOT APPLICABLE	11/26/2020
Mansour, Kristianna	Individual	ADP of the SNF	NOT APPLICABLE	11/26/2020
Neuroth, Teri	Individual	Corporate Director	NOT APPLICABLE	11/03/2015
Neuroth, Teri	Individual	Corporate Officer	NOT APPLICABLE	11/03/2015
Neuroth, Teri	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you explain health changes and treatment options to residents and their families?"
"If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Avalon View Health and Wellness	2.9 mi	Liberty, MO	★★★☆☆	3/5
Ignite Medical Resort Kansas City, LLC	3.1 mi	Kansas City, MO	★★★☆☆	3/5
Linden Woods Village	3.6 mi	Gladstone, MO	★★★★☆	3/5
Northland Rehabilitation & Health Care Center	4.6 mi	Kansas City, MO	★★★☆☆	3/5
Norterre	5.1 mi	Liberty, MO	★★★☆☆	3/5
McCrite Plaza at Briarcliff Skilled Facility	7.3 mi	Kansas City, MO	★★☆☆☆	2/5
Parkview Healthcare	7.5 mi	Kansas City, MO	★☆☆☆☆	1/5	abuseSFF
New Mark Rehab and Healthcare Center	7.7 mi	Kansas City, MO	★☆☆☆☆	2/5
Pinnacle Point Wellness & Rehabilitation	8.1 mi	Riverside, MO	★★★☆☆	3/5
Maywood Terrace Living Center	8.5 mi	Independence, MO	★☆☆☆☆	1/5
Rosewood Rehab and Healthcare Center	8.7 mi	Independence, MO	★★☆☆☆	2/5	abuse
Tiffany Springs Rehabilitation & Health Care Cente	9.5 mi	Kansas City, MO	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Liberty →

Facility data as of CMS processing date 2026-08-01. CCN 265679.

The Care File

Visit checklist — Pleasant Valley Manor Care Center

6814 Sobbie Road, Liberty, MO 64068 · 8167815277

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $24,235

Questions for the administrator:

☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 265679 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)