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Norterre
2555 Norterre Circle, Liberty, MO 64068 (opens Google Maps) · Clay County · (816) 479-4793· 60 certified beds · avg 55 residents/day · certified since Feb 28, 2018 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: TUTERA SENIOR LIVING & HEALTH CARE (25 facilities, chain avg rating 2.0★)
3/5
Health inspection rating (on-site)
inspected Jan 16, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.77
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. F-0569
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
View all 19 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. · F-0569 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide at least one adequately sized room for dining and activities, with good lighting, airflow, and furniture. · F-0920 |
| Jan 16, 2025 | D · Potential for more than minimal harm, isolated | The facility's activities program was not run by a qualified professional. The person directing recreation and social activities must have proper training or credentials. · F-0680 |
| Aug 23, 2019 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Aug 23, 2019 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Aug 23, 2019 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Aug 23, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Aug 23, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Aug 23, 2019 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Aug 23, 2019 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
All citationsSerious citations (G–L)
2019
All citations: 7
Serious citations (G–L): 0
2025
All citations: 12
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 7 | 0 | E |
| 2025 | 12 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMissouri averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.77
Missouri average: 3.66
U.S. average: 3.95
Registered Nurse hours
This facility: 0.54
Missouri average: 0.49
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.15
Missouri average: 3.22
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.77 | 3.66 | 3.95 | top 13% in Missouri; top 17% in the U.S. |
| Registered Nurse hours | 0.54 | 0.49 | 0.69 | top 32% in Missouri; bottom 43% in the U.S. |
| Weekend total nurse staffing | 4.15 | 3.22 | 3.50 | top 15% in Missouri; top 19% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.25 | 0.33 | 0.48 | bottom 45% in Missouri; bottom 21% in the U.S. |
| Total nursing staff turnover (%) | 55.8 | 56.0 | 45.8 | top 49% in Missouri; bottom 23% in the U.S. |
| RN turnover (%) | 75.0 | 47.8 | 42.9 | bottom 15% in Missouri; bottom 9% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.95, RN 0.56, weekend 4.30.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.95 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Norterre. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| LHLC Operations LLC | Organization | 5% or Greater Direct Ownership Interest | 40% | 06/01/2021 |
| Brooks, Kiley | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2021 |
| Brooks, Kiley | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2021 |
All 3 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Tutera Senior Living & Health Care — 25 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Northland Rehabilitation & Health Care Center — Kansas City, MO · overall 3/5
- Tiffany Springs Rehabilitation & Health Care Cente — Kansas City, MO · overall 3/5
- Windsor Estates of St Charles — Saint Charles, MO · overall 1/5abuse
- Charlton Place Rehab and Healthcare Center — Deatsville, AL · overall 5/5
- Grand Meadows Senior Living & Health Care — Asbury, IA · overall 1/5
- Bethany Rehab & HCC — Dekalb, IL · overall 1/5
- Carlinville Rehab & HCC — Carlinville, IL · overall 1/5abuse
- Coulterville Rehab & HCC — Coulterville, IL · overall 1/5abuse
Listed by state, then facility name — not a ranking. Showing 8 of the 24 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 56% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 34 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Avalon View Health and Wellness | 2.3 mi | Liberty, MO | ★★★☆☆ | 3/5 | |
| Pleasant Valley Manor Care Center | 5.1 mi | Liberty, MO | ★★★★☆ | 4/5 | |
| Linden Woods Village | 7.5 mi | Gladstone, MO | ★★★★☆ | 3/5 | |
| Ignite Medical Resort Kansas City, LLC | 8.1 mi | Kansas City, MO | ★★★☆☆ | 3/5 | |
| New Mark Rehab and Healthcare Center | 8.5 mi | Kansas City, MO | ★☆☆☆☆ | 2/5 | |
| Northland Rehabilitation & Health Care Center | 9.7 mi | Kansas City, MO | ★★★☆☆ | 3/5 | |
| Valley Manor and Rehabilitation Center | 11.6 mi | Excelsior Springs, MO | ★☆☆☆☆ | 1/5 | |
| Aspire Senior Living Excelsior Springs | 11.9 mi | Excelsior Springs, MO | ★★☆☆☆ | 3/5 | |
| McCrite Plaza at Briarcliff Skilled Facility | 12.1 mi | Kansas City, MO | ★★☆☆☆ | 2/5 | |
| Tiffany Springs Rehabilitation & Health Care Cente | 12.2 mi | Kansas City, MO | ★★★☆☆ | 2/5 | |
| Parkview Healthcare | 12.4 mi | Kansas City, MO | ★☆☆☆☆ | 1/5 | abuseSFF |
| Rosewood Rehab and Healthcare Center | 12.5 mi | Independence, MO | ★★☆☆☆ | 2/5 | abuse |
Facility data as of CMS processing date 2026-08-01. CCN 265867.