Independence Manor Care Center

Name: Independence Manor Care Center
Address: 1600 SOUTH KINGSHIGHWAY, Independence, MO, 64055, US
Telephone: 8168334777

1600 South Kingshighway, Independence, MO 64055 · Jackson County · 99 certified beds · avg 41 residents/day · certified since Nov 1, 1997

Part of chain: JUCKETTE FAMILY HOMES (6 facilities, chain avg rating 2.0★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.01

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 16, 2025	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 16, 2025	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 16, 2025	D · Potential for harm, one-off	The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died.
Dec 16, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 16, 2025	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Dec 16, 2025	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Dec 16, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 11, 2023	F · Potential for harm, facility-wide	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
Dec 11, 2023	F · Potential for harm, facility-wide	The facility did not have enough support staff to safely and effectively run its food and nutrition service.
Dec 11, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 11, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 11, 2023	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Dec 11, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 11, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Dec 11, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 11, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 17, 2022	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 17, 2022	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 17, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 17, 2022	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
May 17, 2022	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
May 17, 2022	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
May 17, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 7).

Year	Citations	Worst severity that year
2022	7	E
2023	9	F
2025	7	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Missouri avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.01	3.66	3.95	top 33% in Missouri; top 39% in the U.S.
Registered Nurse hours	0.27	0.49	0.69	bottom 21% in Missouri; bottom 7% in the U.S.
Weekend total nurse staffing	3.96	3.22	3.50	top 19% in Missouri; top 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.22	0.33	0.48	bottom 36% in Missouri; bottom 16% in the U.S.
Total nursing staff turnover (%)	43.6	56.0	45.8	top 20% in Missouri; top 46% in the U.S.
RN turnover (%)	0.0	47.8	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.30, RN 0.22, weekend 3.26. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Independence Manor INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/03/2008
Juckette Management Services INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/01/2015
Juckette, Joyce E	Individual	5% or Greater Direct Ownership Interest	100%	11/05/2014
Biesenthal, Nichole	Individual	Operational/Managerial Control	NOT APPLICABLE	02/26/2024
Biesenthal, Nichole	Individual	ADP of the SNF	NOT APPLICABLE	02/26/2024
Hudlemeyer, Teresa	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Hudlemeyer, Teresa	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2021
Independence Manor INC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2015
Independence Manor INC	Organization	ADP of the SNF	NOT APPLICABLE	12/03/2008
Juckette Management Services INC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2015
Juckette Management Services INC	Organization	ADP of the SNF	NOT APPLICABLE	12/03/2008
Juckette, Holly	Individual	Corporate Director	NOT APPLICABLE	11/03/2015
Juckette, Holly	Individual	Corporate Officer	NOT APPLICABLE	11/03/2015
Juckette, Holly	Individual	Operational/Managerial Control	NOT APPLICABLE	11/03/2015
Juckette, Holly	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2015
Juckette, Joyce E	Individual	Corporate Director	NOT APPLICABLE	11/11/2014
Juckette, Joyce E	Individual	Corporate Officer	NOT APPLICABLE	11/03/2015
Juckette, Joyce E	Individual	Operational/Managerial Control	NOT APPLICABLE	11/11/2014
Juckette, Joyce E	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2015
Mansour, Kristianna	Individual	Operational/Managerial Control	NOT APPLICABLE	11/26/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How many hours a day is a registered nurse physically in the building, including weekends?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Rosewood Rehab and Healthcare Center	0.9 mi	Independence, MO	★★☆☆☆	2/5	abuse
Maywood Terrace Living Center	1.4 mi	Independence, MO	★☆☆☆☆	1/5
Carmel Hills Wellness & Rehabilitation	1.8 mi	Independence, MO	★☆☆☆☆	1/5
Abode Health and Wellness Center	3.3 mi	Independence, MO	★☆☆☆☆	1/5	abuseSFF
Rehabilitation Center of Independence, the	3.6 mi	Independence, MO	★★☆☆☆	2/5	abuse
Sunterra Springs Independence	4.7 mi	Independence, MO	★★★★★	4/5
Parkview Healthcare	4.9 mi	Kansas City, MO	★☆☆☆☆	1/5	abuseSFF
Alpine Breeze Health and Wellness	5.1 mi	Raytown, MO	★★☆☆☆	2/5	abuse
Villages of Jackson Creek	5.2 mi	Independence, MO	★★☆☆☆	2/5
Monterey Park Rehabilitation & Health Care Center	5.9 mi	Independence, MO	★★★☆☆	4/5

Compare this facility with the 3 closest →

All facilities in Independence →

Facility data as of CMS processing date 2026-08-01. CCN 265682.

The Care File

Visit checklist — Independence Manor Care Center

1600 South Kingshighway, Independence, MO 64055 · 8168334777

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How many hours a day is a registered nurse physically in the building, including weekends?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 265682 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)