Pleasant Hill Post Acute

Name: Pleasant Hill Post Acute
Address: 1625 OAK PARK BOULEVARD, Pleasant Hill, CA, 94523, US
Telephone: 9259355222

1625 Oak Park Boulevard, Pleasant Hill, CA 94523 · Contra Costa County · 51 certified beds · avg 49 residents/day · certified since Jul 1, 1971

Part of chain: PACS GROUP (274 facilities, chain avg rating 2.9★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.76

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 15, 2025	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Aug 15, 2025	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 15, 2025	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 15, 2025	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Aug 15, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 15, 2025	E · Potential for harm, repeated	The facility did not have a policy covering how food brought in by family and visitors is used and stored safely.
Aug 15, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not let a resident or their legal representative see or buy copies of the resident's own records. · from a complaint
Aug 15, 2025	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint
Aug 15, 2025	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Aug 15, 2025	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
May 16, 2024	E · Potential for harm, repeated	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
May 16, 2024	E · Potential for harm, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
May 16, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 16, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
May 16, 2024	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
Jun 16, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 16, 2022	D · Potential for harm, one-off	The facility did not observe each nurse aide's job performance or provide regular training as required.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 12).

Year	Citations	Worst severity that year
2022	2	E
2024	5	E
2025	14	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.76	4.31	3.95	bottom 25% in California; bottom 50% in the U.S.
Registered Nurse hours	0.60	0.61	0.69	top 33% in California; top 48% in the U.S.
Weekend total nurse staffing	3.42	3.90	3.50	bottom 24% in California; top 46% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.49	0.51	0.48	top 32% in California; top 34% in the U.S.
Total nursing staff turnover (%)	30.0	36.7	45.8	top 29% in California; top 14% in the U.S.
RN turnover (%)	50.0	38.1	42.9	bottom 29% in California; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.20, RN 0.67, weekend 3.83. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Providence Group North LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/01/2016
Apt, Frederick	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Bills, Craig	Individual	W-2 Managing Employee	NOT APPLICABLE	08/01/2017
Jergensen, Joshua	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Mitchell, John	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What are your rules for bringing in my family member's favorite foods, and how are they stored?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"If I ask for a copy of my family member's records, how quickly will I get them and what does it cost?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Rosewood Post Acute	0.6 mi	Pleasant Hill, CA	★★★★☆	4/5
La Casa via Transitional Care Center	1.5 mi	Walnut Creek, CA	★★★★★	4/5
Tampico Healthcare Center	1.6 mi	Walnut Creek, CA	★★★★☆	3/5
Shadelands Post Acute	2.2 mi	Walnut Creek, CA	★★★★☆	3/5
Concord Post Acute	2.3 mi	Concord, CA	★★☆☆☆	2/5	abuse
Bayberry Skilled Nursing & Healthcare Center	3.2 mi	Concord, CA	★★★★☆	3/5
Diablo Valley Post Acute	3.7 mi	Concord, CA	★★☆☆☆	1/5	abuse
Walnut Creek Skilled Nursing & Rehabilitation Cent	3.8 mi	Walnut Creek, CA	★★☆☆☆	2/5
Rossmoor Post Acute	3.8 mi	Walnut Creek, CA	★★★★★	4/5
Tice Valley Post Acute	3.9 mi	Walnut Creek, CA	★★★★★	4/5
Willow Pass Healthcare Center	4.0 mi	Concord, CA	★★★☆☆	2/5
Legacy Post Acute Care	4.3 mi	Martinez, CA	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Pleasant Hill →

Facility data as of CMS processing date 2026-08-01. CCN 055049.

The Care File

Visit checklist — Pleasant Hill Post Acute

1625 Oak Park Boulevard, Pleasant Hill, CA 94523 · 9259355222

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "If I ask for a copy of my family member's records, how quickly will I get them and what does it cost?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 055049 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)