How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Pine Haven Rehabilitation and Wellness Center
4525 St Stephens Road, Eight Mile, AL 36613 (opens Google Maps) · Mobile County · (251) 452-0996· 172 certified beds · avg 146 residents/day · certified since May 1, 1978 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
2/5
Health inspection rating (on-site)
inspected Oct 19, 2022
0
Serious findings on record
$0
Fines, last 3 years
4.27
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. F-0584
The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. F-0561
View all 25 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Oct 19, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Oct 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Oct 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Oct 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Oct 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Oct 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Oct 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Oct 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Oct 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Jun 8, 2021 | F · Potential for more than minimal harm, widespread | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jun 8, 2021 | F · Potential for more than minimal harm, widespread | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925 |
| Jun 8, 2021 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jun 8, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jun 8, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jun 8, 2021 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Jun 8, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them. · F-0773 |
| Apr 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Apr 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Apr 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Apr 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| Apr 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Apr 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| Apr 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Apr 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (7 → 9).
All citationsSerious citations (G–L)
2019
All citations: 8
Serious citations (G–L): 0
2021
All citations: 7
Serious citations (G–L): 0
2022
All citations: 9
Serious citations (G–L): 0
2024
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 8 | 0 | D |
| 2021 | 7 | 0 | F |
| 2022 | 9 | 0 | E |
| 2024 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityAlabama averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.27
Alabama average: 4.43
U.S. average: 3.95
Registered Nurse hours
This facility: 0.52
Alabama average: 0.74
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.65
Alabama average: 3.73
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.27 | 4.43 | 3.95 | bottom 39% in Alabama; top 30% in the U.S. |
| Registered Nurse hours | 0.52 | 0.74 | 0.69 | bottom 16% in Alabama; bottom 41% in the U.S. |
| Weekend total nurse staffing | 3.65 | 3.73 | 3.50 | bottom 44% in Alabama; top 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.36 | 0.48 | top 34% in Alabama; top 49% in the U.S. |
| Total nursing staff turnover (%) | 45.7 | 46.9 | 45.8 | top 45% in Alabama; bottom 48% in the U.S. |
| RN turnover (%) | 21.4 | 39.5 | 42.9 | top 17% in Alabama; top 16% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.44, weekend 3.07.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.60 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Pine Haven Rehabilitation and Wellness Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Individual · changed ownership in the last 12 months
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alabama Seven SNF Opco Holdings LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| Apfel, Stephen | Individual | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| CCG Alabama Opco Holdings LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| Doros Generation Trust U/A/D 1/3/12 | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| Gefen Al Seven Opco Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | 25% | 11/01/2025 |
| Gefen NG Trust | Organization | 5% or Greater Indirect Ownership Interest | 24% | 11/01/2025 |
| GPN Family Trust U/A/D 4/28/08 | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| Herz, Yehuda | Individual | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| Kaplan, Mordechai | Individual | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| Rosenblum, Yitzchak | Individual | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| Shibe, Ben | Individual | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| Ushcg Al Seven Operations Holdings LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| Yehuda Herz 2025 NG Family Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| Yh Al 7 Operations Holdings LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2025 |
| Apfel, Stephen | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2025 |
| Apfel, Stephen | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2025 |
| Apfel, Stephen | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2025 |
| Carleton, Althia | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2025 |
| Carleton, Althia | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2025 |
| CCG Alabama Consulting Holdings LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/01/2025 |
Showing 20 of 38 parties CMS has on file for this facility; 18 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Alabama midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 46% total nursing staff turnover here — who on the care team has been with you longest?"
- "CMS records an ownership change here in the last 12 months — what changed for residents and staff?"
- "The ownership record on file lists 38 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 17 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Twin Oaks Rehabilitation and Healthcare Center | 4.5 mi | Mobile, AL | ★★★★☆ | 4/5 | |
| Palm Gardens Health and Rehabilitation, LLC | 4.8 mi | Mobile, AL | ★★★★★ | 5/5 | |
| Crowne Health Care of Springhill | 5.4 mi | Mobile, AL | ★★★★★ | 4/5 | |
| Springhill Senior Residence | 5.4 mi | Mobile, AL | ★★★★☆ | 4/5 | |
| Ashland Place Health and Rehabilitation, LLC | 5.5 mi | Mobile, AL | ★★★☆☆ | 3/5 | |
| Camellia Health and Rehabilitation Center | 5.6 mi | Mobile, AL | ★★★☆☆ | 3/5 | |
| Little Sisters of the Poor Sacred Heart Residence | 6.2 mi | Mobile, AL | ★★★★★ | 5/5 | |
| Kensington Health and Rehabilitation | 6.6 mi | Mobile, AL | ★★★★★ | 5/5 | |
| Allen Health and Rehabilitation | 7.7 mi | Mobile, AL | ★★★☆☆ | 3/5 | |
| Crowne Health Care of Mobile | 7.8 mi | Mobile, AL | ★★★☆☆ | 3/5 | |
| Gulf Coast Health and Rehabilitation, LLC | 8.8 mi | Mobile, AL | ★★☆☆☆ | 2/5 | |
| Lynwood Rehabilitation and Healthcare Center | 9.5 mi | Mobile, AL | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Mobile, AL — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Crowne Health Care of Citronelle — Citronelle, AL · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 015183.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).