Paramount Health and Rehabilitation

Name: Paramount Health and Rehabilitation
Address: 4035 South 500 East, Salt Lake City, UT, 84107, US
Telephone: 8012629181

4035 South 500 East, Salt Lake City, UT 84107 · Salt Lake County · 99 certified beds · avg 60 residents/day · certified since Aug 1, 1985

Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)

2/5

Health inspection rating (on-site)

Serious findings on record

$106,480

Fines, last 3 years

3.78

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Dec 15, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 5, 2026 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · May 14, 2024 · F-0688 · triggered by a complaint

The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.

Why it matters: Without this care, residents can develop stiff, contracted joints and lose the ability to move on their own.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 14, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · May 14, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 14, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · May 14, 2024 · F-0692 · triggered by a complaint

The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.

Why it matters: Malnutrition and dehydration can quickly weaken a resident and lead to serious complications.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 14, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (28)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 21, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 21, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 21, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 15, 2025	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Dec 3, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
May 14, 2024	▲ G · Actual harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · from a complaint
May 14, 2024	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 14, 2024	▲ G · Actual harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
May 14, 2024	F · Potential for harm, facility-wide	The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. · from a complaint
May 14, 2024	E · Potential for harm, repeated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
May 14, 2024	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
May 14, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
May 14, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
May 14, 2024	E · Potential for harm, repeated	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint
May 14, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
May 14, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
May 14, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
May 14, 2024	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · from a complaint
May 14, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
May 14, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 14, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint
May 14, 2024	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · from a complaint
May 14, 2024	D · Potential for harm, one-off	The facility did not make sure its nurse aides were properly trained — aides working more than 4 months must be trained and competent, and newer aides must be enrolled in training.
May 14, 2024	D · Potential for harm, one-off	The facility did not keep signed and dated reports of x-rays and other diagnostic tests in residents' records. · from a complaint
May 14, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
May 14, 2024	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · from a complaint
Jan 11, 2023	E · Potential for harm, repeated	The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule.
Jan 11, 2023	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (21 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2023	2	0	E
2024	22	3	G ▲
2025	1	1	G ▲
2026	3	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

2 fines totaling $106,480.

Date	Type	Amount / length
Dec 15, 2025	Fine	$23,273
May 14, 2024	Fine	$83,207

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Utah avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.78	3.87	3.95	top 33% in Utah; top 49% in the U.S.
Registered Nurse hours	0.83	1.17	0.69	bottom 28% in Utah; top 25% in the U.S.
Weekend total nurse staffing	3.36	3.39	3.50	top 30% in Utah; top 49% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.62	0.88	0.48	bottom 36% in Utah; top 21% in the U.S.
Total nursing staff turnover (%)	36.0	50.7	45.8	top 13% in Utah; top 26% in the U.S.
RN turnover (%)	33.3	40.6	42.9	top 42% in Utah; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.40, RN 0.75, weekend 3.02. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Government - Hospital district

Owner / manager	Type	Role	Stake	Since
Burnam, Soon	Individual	Corporate Officer	NOT APPLICABLE	12/01/2008
Cardiff Healthcare, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	05/01/2016
Cardiff Healthcare, INC.	Organization	ADP of the SNF	NOT APPLICABLE	02/25/2026
Caretrust GP LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2016
Caretrust Reit INC	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2016
Ctr Partnership LP	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2016
Ensign Services INC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2008
Fifth East Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2016
Keele, Eddie	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/01/2008
Keele, Eddie	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2008
Keele, Eddie	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2008
Keetch, Chad	Individual	Corporate Officer	NOT APPLICABLE	03/01/2011
Moss, Tyler	Individual	Corporate Officer	NOT APPLICABLE	05/01/2016
Stelter, Casey	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/24/2020
Stelter, Casey	Individual	Operational/Managerial Control	NOT APPLICABLE	05/24/2020
Stelter, Casey	Individual	ADP of the SNF	NOT APPLICABLE	05/24/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"What happens if a resident is hungry between meals or misses a mealtime — what food options are available?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Monument Healthcare Murray Creek	0.6 mi	Millcreek, UT	★★☆☆☆	1/5	abuse
Monument Healthcare Millcreek	1.3 mi	Salt Lake City, UT	★★★★☆	3/5
Little Cottonwood Rehabilitation and Nursing	1.4 mi	South Salt Lake, UT	★★★★★	5/5
Monument Healthcare Cottonwood Creek	1.6 mi	Salt Lake City, UT	★★★☆☆	2/5
Aspen Ridge West Transitional Rehab	2.0 mi	Murray, UT	★★★★★	4/5
Meadow Brook Rehabilitation and Nursing	2.0 mi	Salt Lake City, UT	★★☆☆☆	1/5	abuse
Highland Care Center	2.1 mi	Holladay, UT	★★★★★	4/5
Monument Healthcare South Salt Lake	2.3 mi	Salt Lake City, UT	★☆☆☆☆	1/5	SFF
Spring Creek Healthcare Center	2.4 mi	Salt Lake City, UT	★★☆☆☆	2/5
Millcreek Rehabilitation and Nursing	2.4 mi	Salt Lake City, UT	★★☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 465100.

The Care File

Visit checklist — Paramount Health and Rehabilitation

4035 South 500 East, Salt Lake City, UT 84107 · 8012629181

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $106,480

Most serious findings on record:

▲ Dec 15, 2025 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ May 14, 2024 (F-0688, Actual harm, one-off): The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
▲ May 14, 2024 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "What happens if a resident is hungry between meals or misses a mealtime — what food options are available?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 465100 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)