How to file a complaint about care →
No fines or payment denials in the published 3-year window.
1201 East 4500 South, Salt Lake City, UT 84117 (opens Google Maps) · Salt Lake County · (801) 261-3664· 120 certified beds · avg 84 residents/day · certified since Jun 15, 1994 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: MONUMENT HEALTH GROUP (11 facilities, chain avg rating 2.8★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.
The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · from a complaint F-0694
The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint F-0697
The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint F-0757
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · from a complaint · F-0694 |
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint · F-0697 |
| Nov 20, 2025 | E · Potential for more than minimal harm, pattern | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint · F-0757 |
| Nov 20, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · from a complaint · F-0919 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them. · from a complaint · F-0773 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep signed and dated reports of x-rays and other diagnostic tests in residents' records. · from a complaint · F-0779 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Nov 2, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Nov 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Nov 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Nov 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Nov 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
Citations from standard inspections increased between the last two inspection cycles (6 → 8).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | E |
| 2025 | 8 | 0 | E |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Utah avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.78 | 3.87 | 3.95 | top 34% in Utah; top 49% in the U.S. |
| Registered Nurse hours | 1.06 | 1.17 | 0.69 | top 43% in Utah; top 13% in the U.S. |
| Weekend total nurse staffing | 3.31 | 3.39 | 3.50 | top 31% in Utah; bottom 48% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.65 | 0.88 | 0.48 | bottom 40% in Utah; top 19% in the U.S. |
| Total nursing staff turnover (%) | 46.9 | 50.7 | 45.8 | top 40% in Utah; bottom 45% in the U.S. |
| RN turnover (%) | 31.8 | 40.6 | 42.9 | top 39% in Utah; top 32% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.74, RN 1.05, weekend 3.28.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.74 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Monument Healthcare Millcreek. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Milford Area Health Care Service District #3 | Organization | 5% or Greater Direct Ownership Interest | 100% | 02/01/2024 |
| Allen, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2024 |
| Allen, Richard | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2024 |
| Beaver Valley Hospital | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/06/2024 |
| Carter, Laurel | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/06/2024 |
| Clawson, Travis | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2024 |
| Clawson, Travis | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2024 |
| Dansie, Guy | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2024 |
| Dansie, Guy | Individual | ADP of the SNF | NOT APPLICABLE | 01/23/2025 |
| Devashrayee, Travis | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2024 |
| Devashrayee, Travis | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2024 |
| Dotson, Ward | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/06/2024 |
| Espinosa, Stephanie | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2024 |
| Espinosa, Stephanie | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2024 |
| Fragoso, Lindsay | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2024 |
| Fragoso, Lindsay | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2024 |
| Health Group Management LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/05/2024 |
| Health Group Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/23/2025 |
| Izatt, Brenda | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2024 |
| Izatt, Brenda | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2024 |
Showing 20 of 40 parties CMS has on file for this facility; 20 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Monument Health Group — 11 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 10 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Monument Healthcare Cottonwood Creek | 0.5 mi | Salt Lake City, UT | ★★★☆☆ | 2/5 | |
| Highland Care Center | 1.1 mi | Holladay, UT | ★★★★★ | 4/5 | |
| Monument Healthcare Murray Creek | 1.1 mi | Millcreek, UT | ★★☆☆☆ | 1/5 | abuse |
| Spring Creek Healthcare Center | 1.1 mi | Salt Lake City, UT | ★★☆☆☆ | 2/5 | |
| Paramount Health and Rehabilitation | 1.3 mi | Salt Lake City, UT | ★★★☆☆ | 2/5 | |
| Rocky Mountain Care - Cottage on Vine | 2.1 mi | Murray, UT | ★★★☆☆ | 2/5 | |
| Holladay Healthcare Center | 2.2 mi | Salt Lake City, UT | ★★★☆☆ | 2/5 | |
| Aspen Ridge West Transitional Rehab | 2.3 mi | Murray, UT | ★★★★★ | 4/5 | |
| Mt. Olympus Rehabilitation Center | 2.4 mi | Salt Lake City, UT | ★★☆☆☆ | 1/5 | |
| Millcreek Rehabilitation and Nursing | 2.6 mi | Salt Lake City, UT | ★★☆☆☆ | 1/5 | abuse |
| Little Cottonwood Rehabilitation and Nursing | 2.6 mi | South Salt Lake, UT | ★★★★★ | 5/5 | |
| Meadow Brook Rehabilitation and Nursing | 2.9 mi | Salt Lake City, UT | ★★☆☆☆ | 1/5 | abuse |
Compare this facility with the 3 closest →
CMS records place this facility in Salt Lake, UT — 35 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 465139.
May we use Google Analytics cookies to measure visits and pages viewed? Optional — every feature works without them. Privacy details