Palm Springs Healthcare & Rehabilitation Center

Name: Palm Springs Healthcare & Rehabilitation Center
Address: 277 S SUNRISE WAY, Palm Springs, CA, 92262, US
Telephone: 7603278541

277 S Sunrise Way, Palm Springs, CA 92262 · Riverside County · 99 certified beds · avg 81 residents/day · certified since Feb 2, 1973

Part of chain: MARINER HEALTH CARE (17 facilities, chain avg rating 3.6★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.84

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 11, 2026	E · Potential for harm, repeated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · from a complaint
Feb 11, 2026	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint
Jun 18, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 29, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
May 29, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Feb 26, 2025	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Feb 26, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 12, 2024	E · Potential for harm, repeated	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition.
Dec 12, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 12, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 4, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint
Sep 4, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
May 7, 2024	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · from a complaint
Nov 8, 2023	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Sep 20, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jun 8, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 8, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 8, 2023	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Jun 8, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jun 8, 2023	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Sep 11, 2019	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings.
Sep 11, 2019	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Sep 11, 2019	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Sep 11, 2019	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Sep 11, 2019	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Sep 11, 2019	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 6).

Year	Citations	Worst severity that year
2019	6	D
2023	7	E
2024	9	E
2025	5	E
2026	2	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.84	4.31	3.95	bottom 30% in California; top 46% in the U.S.
Registered Nurse hours	0.85	0.61	0.69	top 15% in California; top 24% in the U.S.
Weekend total nurse staffing	3.53	3.90	3.50	bottom 33% in California; top 40% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.93	0.51	0.48	top 9% in California; top 7% in the U.S.
Total nursing staff turnover (%)	41.2	36.7	45.8	bottom 35% in California; top 40% in the U.S.
RN turnover (%)	52.4	38.1	42.9	bottom 23% in California; bottom 32% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.10, RN 1.13, weekend 4.68. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
GC Holding Company 2 LLC	Organization	5% or Greater Direct Ownership Interest	99%	06/30/2015
Grancare LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/30/2015
Grunstein, Emily	Individual	5% or Greater Indirect Ownership Interest	—	02/06/2019
Mariner Health Care, INC.	Organization	5% or Greater Indirect Ownership Interest	—	06/30/2015
MHC Holding Company	Organization	5% or Greater Indirect Ownership Interest	—	06/30/2015
MHC West Holding Company	Organization	5% or Greater Indirect Ownership Interest	—	06/30/2015
National Senior Care, INC.	Organization	5% or Greater Indirect Ownership Interest	—	06/30/2015
Abusamrah Salaimeh, Abdallah	Individual	Contracted Managing Employee	NOT APPLICABLE	01/01/2020
Abusamrah Salaimeh, Abdallah	Individual	Operational/Managerial Control	NOT APPLICABLE	11/25/2024
Nassar, Nicolas	Individual	Contracted Managing Employee	NOT APPLICABLE	11/01/2021
Nassar, Nicolas	Individual	Operational/Managerial Control	NOT APPLICABLE	11/25/2024
Palm Springs Holding Company GP LLC	Organization	General Partnership Interest	NOT APPLICABLE	06/30/2015
Pottroff, Dennise	Individual	W-2 Managing Employee	NOT APPLICABLE	01/12/2023
Pottroff, Dennise	Individual	Operational/Managerial Control	NOT APPLICABLE	11/25/2024
Sawyer, Mellow	Individual	W-2 Managing Employee	NOT APPLICABLE	10/23/2023
Sawyer, Mellow	Individual	Operational/Managerial Control	NOT APPLICABLE	11/26/2024
Sotolong, Patricia	Individual	Contracted Managing Employee	NOT APPLICABLE	01/01/2020
Sotolong, Patricia	Individual	Operational/Managerial Control	NOT APPLICABLE	11/25/2024
Taetz, Linda	Individual	Corporate Officer	NOT APPLICABLE	06/30/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"How do you explain health changes and treatment options to residents and their families?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you track that every resident's quarterly assessment happens on time?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Premier Care Center for Palm Springs	1.2 mi	Palm Springs, CA	★☆☆☆☆	1/5
Desert Regional Medical Center D/P SNF	1.7 mi	Palm Springs, CA	★★★★★	4/5
California Nursing & Rehabilitation Center	2.4 mi	Palm Springs, CA	★☆☆☆☆	1/5
Bayshire Rancho Mirage	6.7 mi	Rancho Mirage, CA	★★★★☆	4/5
Rancho Mirage Health and Rehabilitation Center	8.6 mi	Rancho Mirage, CA	★★★★☆	4/5
Monterey Palms Health Care Center	10.4 mi	Palm Desert, CA	★★★☆☆	2/5
Desert Springs Post Acute	11.5 mi	Palm Desert, CA	★☆☆☆☆	1/5
The Springs Healthcare Center at the Carlotta	12.0 mi	Palm Desert, CA	★★★★★	4/5
Desert Mountain Care Center	18.2 mi	Indio, CA	★★★☆☆	3/5
Desert Springs Healthcare & Wellness Centre	18.4 mi	Indio, CA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Palm Springs →

Facility data as of CMS processing date 2026-08-01. CCN 056229.

The Care File

Visit checklist — Palm Springs Healthcare & Rehabilitation Center

277 S Sunrise Way, Palm Springs, CA 92262 · 7603278541

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you track that every resident's quarterly assessment happens on time?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 056229 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)