Rancho Mirage Health and Rehabilitation Center

Name: Rancho Mirage Health and Rehabilitation Center
Address: 39950 VISTA DEL SOL, Rancho Mirage, CA, 92270, US
Telephone: 7603400053

39950 Vista Del Sol, Rancho Mirage, CA 92270 · Riverside County · 99 certified beds · avg 93 residents/day · certified since Jan 7, 1987

Part of chain: CAMBRIDGE HEALTHCARE SERVICES (32 facilities, chain avg rating 2.5★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.13

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (37)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 21, 2026	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 21, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 21, 2026	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
May 21, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 21, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 21, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
May 21, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 17, 2026	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Jan 16, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 11, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Feb 25, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Feb 6, 2025	F · Potential for harm, facility-wide	The facility did not dispose of garbage and refuse properly. · from a complaint
Feb 6, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Feb 6, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Feb 6, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Feb 6, 2025	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint
Feb 6, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Feb 6, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Feb 6, 2025	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · from a complaint
Jan 22, 2025	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint
Jan 22, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Jan 22, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 10, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Sep 30, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 28, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Mar 25, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Nov 30, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Nov 8, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 8, 2023	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Nov 8, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 8, 2023	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Nov 8, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 8, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 8, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 8, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Nov 8, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 7).

Year	Citations	Worst severity that year
2023	11	F
2024	4	D
2025	13	F
2026	9	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.13	4.31	3.95	top 50% in California; top 35% in the U.S.
Registered Nurse hours	0.35	0.61	0.69	bottom 22% in California; bottom 16% in the U.S.
Weekend total nurse staffing	3.81	3.90	3.50	top 45% in California; top 29% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.33	0.51	0.48	bottom 40% in California; bottom 38% in the U.S.
Total nursing staff turnover (%)	26.7	36.7	45.8	top 21% in California; top 9% in the U.S.
RN turnover (%)	50.0	38.1	42.9	bottom 29% in California; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.20, RN 0.36, weekend 3.88. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Ag Facilities Operations, LLC	Organization	5% or Greater Direct Ownership Interest	100%	08/11/2003
Ira E Smedra Living Trust	Organization	5% or Greater Indirect Ownership Interest	48%	08/11/2003
Win Win Enterprises, LLC	Organization	5% or Greater Indirect Ownership Interest	48%	08/11/2003
39950 Vista Del Sol, LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/03/2004
Butenko, Julie	Individual	Operational/Managerial Control	NOT APPLICABLE	07/24/2023
Butenko, Julie	Individual	ADP of the SNF	NOT APPLICABLE	07/24/2023
Caballero, Jennifer	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/01/2025
Caballero, Jennifer	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
Caballero, Jennifer	Individual	ADP of the SNF	NOT APPLICABLE	11/05/2025
Cambridge Healthcare Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2013
Cambridge Healthcare Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/05/2025
Capela, Heidi	Individual	Operational/Managerial Control	NOT APPLICABLE	04/03/2023
Capela, Heidi	Individual	ADP of the SNF	NOT APPLICABLE	04/03/2023
Hassell, Lance	Individual	Operational/Managerial Control	NOT APPLICABLE	04/25/2022
Hassell, Lance	Individual	ADP of the SNF	NOT APPLICABLE	04/25/2022
Kurzawa, Rafal	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
Kurzawa, Rafal	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2025
Lutz, Linda	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2012
Lutz, Linda	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2012
Mitchell, Glenora	Individual	Operational/Managerial Control	NOT APPLICABLE	04/10/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Bayshire Rancho Mirage	2.3 mi	Rancho Mirage, CA	★★★★☆	4/5
Monterey Palms Health Care Center	2.4 mi	Palm Desert, CA	★★★☆☆	2/5
The Springs Healthcare Center at the Carlotta	3.5 mi	Palm Desert, CA	★★★★★	4/5
Desert Springs Post Acute	5.0 mi	Palm Desert, CA	★☆☆☆☆	1/5
Premier Care Center for Palm Springs	7.5 mi	Palm Springs, CA	★☆☆☆☆	1/5
Palm Springs Healthcare & Rehabilitation Center	8.6 mi	Palm Springs, CA	★★★★☆	4/5
Desert Mountain Care Center	9.9 mi	Indio, CA	★★★☆☆	3/5
Desert Springs Healthcare & Wellness Centre	10.1 mi	Indio, CA	★★★☆☆	3/5
Desert Regional Medical Center D/P SNF	10.2 mi	Palm Springs, CA	★★★★★	4/5
California Nursing & Rehabilitation Center	10.7 mi	Palm Springs, CA	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Rancho Mirage →

Facility data as of CMS processing date 2026-08-01. CCN 555247.

The Care File

Visit checklist — Rancho Mirage Health and Rehabilitation Center

39950 Vista Del Sol, Rancho Mirage, CA 92270 · 7603400053

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555247 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)